Remote Data Entry Resolution Specialist (1st Shift) 🖥️💊

 

Empower, an innovative healthcare organization, is committed to delivering high-quality, affordable medications to millions of patients throughout the country. As the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country, we serve the functional medicine markets with pride. We are looking for a passionate and detail-oriented Remote Data Entry Resolution Specialist to join our team!

Position Summary 📋

The Data Entry Resolution Specialist ensures the accuracy, reliability, and integrity of prescription information across Empower’s pharmacy operations. By identifying and correcting errors in real time, this role supports patient safety, operational efficiency, and compliance. This is more than just data entry—it's a mission-critical position that advances our vision of expanding access to high-quality, affordable compounded medications that help people live healthier, happier lives.

Duties and Responsibilities 🛠️

• Investigate and resolve prescription-related data discrepancies quickly and accurately, ensuring all records meet regulatory, operational, and quality standards.

• Apply advanced data management techniques to maintain the integrity, accuracy, and timeliness of prescription data, enabling uninterrupted daily workflow.

• Work cross-functionally with Quality Control, Pharmacy, and Operations teams to identify trends, escalate issues, and recommend training needs.

• Act as a departmental problem solver—proactively addressing and correcting prescription concerns with urgency and professionalism.

• Support operational excellence by enforcing company procedures and contributing to special projects and continuous improvement initiatives.

Knowledge and Skills 🧠

• Strong problem-solving, communication, and collaboration skills.

• Excellent data entry speed and accuracy; proven ability to navigate pharmacy software systems.

• Proficiency in Microsoft Office tools, including Excel, Word, and Outlook.

Key Competencies 🔑

• Customer Focus: Build strong customer relationships and deliver customer-centric solutions.

• Optimizes Work Processes: Focus on continuous improvement.

• Collaborates: Work collaboratively to meet shared objectives.

• Resourcefulness: Deploy resources effectively and efficiently.

• Manages Complexity: Solve complex problems with high-quality information.

• Ensures Accountability: Meet commitments and objectives.

• Situational Adaptability: Adapt approach and demeanor in real time.

• Communicates Effectively: Develop multi-mode communications for different audiences.

Values 🌟

• People: Understanding and addressing the needs of our team, clients, and community.

• Quality: Commitment to excellence in every medication we produce.

• Service: Serve others with every interaction.

• Innovation: Explore new methodologies and embrace technology.

Experience and Qualifications 📚

• Minimum of 2 years of experience as a Certified Pharmacy Technician (CPhT) in a data entry or prescription resolution role.

• High school diploma or equivalent; completion of an accredited pharmacy technician training program or college coursework in healthcare or life sciences is strongly preferred.

• CPhT – Required; Texas Pharmacy Technician License – Required; Lean or data-related training – Preferred.

Employee Benefits, Health, and Wellness 🏥

• Competitive salary and benefits package

• Health, dental, and vision insurance

• 401(k) with company match

• Paid time off and holidays

• Opportunities for professional development and growth

How to Apply 📧

If you are passionate about making a difference in the healthcare industry and meet the qualifications listed, please Apply for this position here and Empower your career today! 💪✨

Explore our Data Entry Job Board for additional opportunities in data entry.