Are you on the hunt for a career that not only offers growth and development but also provides the opportunity to make a real difference? Look no further! LabCorp is seeking passionate individuals to join their team as Customer Service Support Representatives. This remote role allows you to work from the comfort of your home while playing a crucial part in ensuring a world-class customer experience. 📞💻
Position Details
Schedule: Tuesday - Saturday, 9:30 AM - 6:00 PM EST
Pay Range: $16 - $25 per hour
Application Deadline: November 8, 2025
Note: All job offers are based on a candidate’s skills, experience, degrees/certifications, internal equity, and market data.
Why Choose LabCorp?
At LabCorp, they believe in fostering a collaborative environment that encourages professional growth and development. By joining Labcorp, you will be part of a forward-thinking company that values its employees and offers meaningful opportunities to contribute to the healthcare industry.
Key Responsibilities
As a Customer Service Support Representative, your primary role will be to act as a liaison between LabCorp, physician offices, hospital laboratories, patients, and internal customers. You will:
Resolve customer requests via inbound, outbound calls, or the Internet.
Provide product education and handle a wide variety of inquiries.
Ensure customer satisfaction through courteous and professional communication.
Research complex issues using multiple databases.
Notify clients of test results promptly and accurately.
Maintain accurate records and assure HIPAA compliance.
Requirements
To be successful in this role, you should possess:
A High School Diploma or GED equivalent.
Previous experience in a customer service role; experience in a contact center/call center preferred.
Familiarity with Microsoft Office and preferred experience with Salesforce.com or Laboratory Information Systems.
Strong verbal and written communication skills.
Excellent multitasking abilities and flexibility in adapting to changing priorities.
Previous healthcare industry experience is a plus.
Benefits 🎉
Employees scheduled to work 20 or more hours per week are eligible for a comprehensive benefits package, including:
Medical, Dental, and Vision Insurance
Life Insurance
Short and Long-Term Disability Insurance (STD/LTD)
401(k) Plan
Paid Time Off (PTO) or Flexible Time Off (FTO)
Tuition Reimbursement
Employee Stock Purchase Plan
Part-time employees working less than 20 hours can participate in the 401(k) Plan.
Ready to Apply? 🚀
If you're excited about joining a team where the sky's the limit, Apply Now and become a part of the LabCorp family.
FAQs
1. What is the work environment like for remote employees?
You’ll be working from home, but we ensure all our remote employees have the tools they need to succeed. Our team is always connected through virtual meetings and communication platforms to maintain a collaborative atmosphere.
2. How does LabCorp support career development?
LabCorp invests in its employees by offering training programs, tuition reimbursement, and opportunities to advance within the company. We are committed to your professional growth.
3. What makes LabCorp a great place to work?
Our inclusive and innovative culture, combined with our focus on employee well-being, makes LabCorp a fantastic place to build a career. We strive to create a supportive environment where every team member can thrive.
If you're ready to take on a new challenge and become part of a team that makes a difference every day, apply now! 🚀
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