✨ TEKsystems Hiring Now | Start Date: December 17th | Equipment Provided ✨
TEKsystems is gearing up to hire a large class of fully remote Call Center Representatives to support a major client based in Pennsylvania. This opportunity is ideal for customer service professionals seeking a stable, full-time remote role—with all necessary equipment provided by the client. 🎧💻
These positions will start December 17th and are expected to fill quickly, making this a great chance for qualified applicants to secure a reliable work-from-home role before the end of the year. 🚀
💼 Position Overview
As a Service Intake Liaison, candidates will serve as the critical communication bridge between customers and service technicians. This role requires a blend of customer service expertise, technical troubleshooting ability, and the stamina to manage high-volume inbound calls with professionalism.
The representative will be responsible for:
🛠️ Supporting customers experiencing technical issues
💬 Facilitating clear communication between customers and technicians
📞 Handling real-time troubleshooting
📂 Ensuring accurate documentation and case management
🤝 Delivering friendly, efficient customer care
This position is fully remote, contract-to-hire, and based out of Charlotte, NC, though employees may work from anywhere.
⭐ Qualifications Needed
Applicants should come prepared with:
✔️ High-speed home internet connection
✔️ 1–2 years of call center or customer service experience
✔️ Previous technical support experience preferred
✔️ Strong Microsoft Office knowledge
✔️ Ability to multitask in a fast-paced, high-volume environment
🕒 Schedule
This is a full-time, 40-hour workweek.
Shifts fall between:
⏰ 7:00 AM – 6:30 PM EST, Monday through Friday
💰 Pay
💵 $18.50/hour
This is a straightforward hourly rate with no range—what you see is what you earn!
🎁 Benefits (If Eligible)
Benefits may vary depending on employment classification and tenure, but temporary employees may receive:
🏥 Medical, Dental & Vision
❤️ Life Insurance (Voluntary Life & AD&D)
🩺 Critical Illness, Accident, & Hospital plans
🧾 HSA (Health Spending Account)
🚗 Transportation benefits
🧘 Employee Assistance Program
⛱️ PTO, vacation, or sick leave
💼 401(k) with pre-tax and Roth options
🩹 Short & Long-Term Disability
🌍 Workplace Type: Fully Remote
All work is performed from home, and equipment is provided. 🙌
🗓️ Application Deadline
📌 December 11, 2025
Positions are expected to fill quickly, so early applications are encouraged!
📣 How to Apply
The Work From Home Queen is a job board and does not participate in the hiring process.
👉 CLICK HERE for full details and to apply for this Call Center Representative (Remote) position.
👉 For more opportunities, visit our Latest Remote Jobs Page.
❓ FAQs (Frequently Asked Questions)
1. Is this job really 100% remote?
Yes! This position is fully remote, and the client provides all required equipment. 🖥️📦
2. Do I need technical support experience?
Technical support experience is preferred but not required. However, strong customer service skills and Microsoft Office knowledge are essential.
3. Will training be provided?
Yes. All new hires will join a remote class starting December 17th, with training included.
4. What is the pay?
The pay is a flat rate of $18.50 per hour.
5. Is this a contract or permanent job?
This is a Contract-to-Hire position, meaning long-term employment may be offered based on performance and business needs.
6. Are there weekend or evening shifts?
No. All shifts fall Monday–Friday between 7:00 AM and 6:30 PM EST.
7. What equipment do I need?
Only a reliable high-speed internet connection is required. All other equipment is provided.
8. Do applicants need to live in Pennsylvania or North Carolina?
The role is fully remote and based out of Charlotte, NC, but eligible candidates can work from various locations.
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