🌐 Remote Call Center Agent|$22.50/hr. with Qualfon! 💼💬

Qualfon is opening its doors to motivated Call Center Professionals who are ready to take the next step in their career—earning an Insurance License through a paid pre-licensing program. This unique work-from-home opportunity allows candidates to grow professionally while enjoying the flexibility and convenience of remote work.

📌 Pay:

• $18/hr during pre-licensing training

• $22.50/hr once licensed

📌 Bonus: Veterans and their family members are highly encouraged to apply 🇺🇸

This role is ideal for candidates who want to transition into the insurance field, receive hands-on support, and build a long-term career in customer service and insurance.

🌟 What You’ll Do in the Remote CSR Role

As part of Qualfon’s team, the Remote Call Center Agent will focus on providing exceptional customer service while supporting members with their insurance needs. Daily responsibilities include:

📞 Member Support: Engage with members via phone, email, and other channels to assist with quotes, billing, new policies, underwriting questions, and policy changes.

🤝 Build Trust: Ask thoughtful questions, understand customer needs, and provide accurate solutions to reduce transfers and escalations.

📝 Process Transactions: Handle endorsements, cancellations, coverage updates, and other insurance transactions in compliance with regulations.

🤝 Collaborate: Work closely with internal teams and insurance carriers to resolve complex issues.

📚 Grow Professionally: Maintain certifications, expand product knowledge, and meet performance metrics.

🌟 Deliver Excellence: Prioritize responsiveness, accuracy, and member satisfaction.

🏡 Work-From-Home Requirements

To succeed in this remote position, candidates must meet the following technical and environmental requirements:

⚡ High-speed wired Internet (Ethernet only, no Wi-Fi, satellite, or hotspot)
⬇️ Download: 50 Mbps, ⬆️ Upload: 5 Mbps
📶 ISP must have 1% or less packet loss and latency under 100ms
📱 A smartphone/tablet capable of running 2FA security software
🖥️ Qualfon provides necessary equipment upon request
🤫 Quiet interview environment—no phones, smart watches, Bluetooth, or background noise

📘 Qualifications You Need

✔️ High School diploma or GED (college coursework preferred)
✔️ 6+ months customer service experience (contact center is a plus!)
✔️ Strong communication skills — written and verbal
✔️ Ability to multitask across multiple systems
✔️ Active Property & Casualty license — or ability to obtain one within 60 days of hire
✔️ Typing speed: 20 WPM at 90% accuracy
✔️ Familiarity with insurance compliance and regulations
✔️ Excellent research and technical troubleshooting skills

💡 Career Tip from The Work From Home Queen 👑

If you're looking to level up your remote career, earning an insurance license is one of the most profitable and stable paths you can take.
Many remote professionals start in customer service and grow into licensed roles that offer higher pay, job stability, and long-term advancement. This role not only pays you to train but also sets you up for a career path with real income potential.

📈 Pro Tip: Once licensed, many insurance professionals go on to earn commissions, bonuses, and promotions beyond their base pay. Your certification becomes a long-term career asset!

📩 HOW TO APPLY

(Friendly reminder: The Work From Home Queen doesn’t hire for these roles. We simply share opportunities.)

👉 CLICK HERE for full details and to apply for this Remote Call Center CSR role.
👉 Looking for more remote jobs? Visit our Latest Remote Jobs Page for new openings daily.

❓ FAQs

1. Do I need an insurance license before applying?

No—the pre-licensing program allows you to earn your license within 60 days of hire. You’ll be paid during this training.

2. Is this job fully remote?

Yes! This is a 100% work-from-home opportunity.

3. Does Qualfon provide equipment?

Yes, equipment is provided based on employee request.

4. What is the pay after becoming licensed?

Once you pass the state exam and complete training, pay increases to $22.50/hr.

5. Who should apply?

Candidates with customer service experience—especially in call centers, retail, healthcare, or hospitality—and anyone motivated to launch a career in insurance.

6. Are veterans encouraged to apply?

Absolutely—veterans and their family members are highly encouraged to apply.