👑 Remote Chat Support Desk Job

As more consumers become mindful of sustainability, companies focused on eco-friendly solutions are leading the way—and Southland Organics is one of them. Founded in 2009, Southland Organics is a trusted provider of natural, science-backed solutions for poultry farmers, crop growers, turf professionals, and wilderness managers across the country.

✨ Earn $30–$32/hour working from home!
Southland Organics is hiring a Remote Chat Support Desk Clerk to provide live chat assistance while supporting environmentally responsible solutions. This role offers strong pay, full remote flexibility, and the chance to make a real impact 🌱💬.

Now, the company is expanding its team and hiring a Remote Chat Support Desk Clerk to support its growing customer base—all from the comfort of home! 🏡✨

💻 About the Remote Chat Support Desk Role

This fully remote position (U.S.-based) is part of Southland Organics’ Environmental Services team. The Chat Support Desk Clerk plays a key role in providing timely, professional, and friendly assistance to customers via live chat platforms.

This role is ideal for individuals who enjoy helping others, have strong written communication skills, and are passionate about sustainability and environmental impact. 🌎 💚.

🎯 Key Objectives

✔️ Deliver prompt, accurate customer support via live chat
✔️ Resolve questions related to environmental services and organic products
✔️ Document and escalate customer interactions when needed
✔️ Maintain a positive, solution-focused communication style
✔️ Represent Southland Organics’ sustainability-driven values

📝 Responsibilities

💬 Respond to customer inquiries through live chat in a courteous and timely manner
🌿 Assist customers with questions about organic waste management and recycling services
🛠️ Troubleshoot basic service issues and escalate complex concerns
📊 Accurately document customer interactions in the CRM system
🤝 Collaborate with internal teams for consistent and accurate support
📈 Share feedback to help improve services and customer experience

✅ Requirements

🎓 High school diploma or equivalent (environmental studies or customer service experience is a plus)
💬 Prior customer support experience, preferably chat or digital-based
✍️ Strong written communication skills
🌱 Willingness to learn about environmental and organic waste services
🖥️ Comfortable using CRM systems and chat tools
🧠 Strong problem-solving skills and calm under pressure
🤗 Team-oriented mindset with a customer-first attitude

💰 Salary Information

Salary: 💵 $30–$32 per hour
This competitive pay reflects Southland Organics’ commitment to attracting skilled, customer-focused professionals while supporting meaningful environmental work.

🎁 Benefits

✨ Competitive salary with growth opportunities
🏥 Comprehensive health and wellness benefits
🌍 Mission-driven company focused on sustainability and community impact
📚 Ongoing training and professional development
💚 Opportunity to contribute to meaningful environmental change

👑 Career Tip from The Work From Home Queen

💡 Higher-paying chat roles expect polished writing skills.
With pay ranging from $30 to $32/hour, applicants should focus on professional grammar, clear explanations, and empathy in written responses. Treat your application like a writing sample—because it is!

📝 HOW TO APPLY

(Friendly reminder: The Work From Home Queen doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

👉 CLICK HERE for full details and to apply for this Remote Chat Support Desk position.
🔎 For more opportunities like this, check out our Latest Remote Jobs Page.

❓ Frequently Asked Questions (FAQs)

1. How much does the Remote Chat Support Desk role pay?
The position offers a competitive hourly rate of $30–$32 per hour, depending on experience and qualifications.

2. Is this position fully remote?
Yes! This role is 100% remote and open to candidates located in the United States.

3. Do I need environmental experience?
Not necessarily. A willingness to learn about organic waste management and sustainability is key.

4. What type of support is provided?
Support is delivered primarily through live chat—no phone calls required.

5. Is training provided?
Yes. Southland Organics offers ongoing training and development in environmental services.