💼 Bilingual CSR | Up to $21/Hour | Remote Work 🏠

Remote healthcare jobs continue to grow 📈, and bilingual professionals are in high demand. LabCorp is currently hiring a Bilingual (English/Spanish) Customer Service Support Representative within its Revenue Cycle Management Division—offering up to $21.00 per hour, bonus potential, and full benefits!

This is an excellent opportunity for Spanish-speaking professionals seeking a stable, purpose-driven remote career in healthcare customer service. 🌟

💰 Pay & Schedule Details

• Pay Rate: $17.75–$21.00 per hour

• Quarterly Bonus Potential 💵

• Schedule: Monday–Friday

  • 11am–8pm EST

  • 10am–7pm CST

  • 9am–6pm MST

  • 8am–5pm PST

• Training Hours: 9am–6pm EST

• Application Window Closes: 2/23/26

The 2nd shift differential applies to candidates residing in the EST zone.

🩺 About the Role

The Bilingual Customer Service Support Representative plays a vital role in assisting patients with billing inquiries and payment solutions.

🔎 Key Responsibilities:

• Answer 80+ inbound calls daily

• Assist Spanish-speaking customers (approximately 85% of calls)

• Help patients initiate payment plans

• Navigate multiple systems to resolve billing inquiries

• Maintain performance and productivity goals

• Complete structured training and become proficient in processes

This position is ideal for someone who enjoys helping others, solving problems, and working in a fast-paced environment.

🧠 Required Skills & Qualifications

✔️ Knowledge | Skills | Abilities:

• Professional fluency in English & Spanish

• Excellent verbal and listening skills 🎧

• Strong attention to detail

• Ability to multitask across multiple computer systems

• Alpha-numeric data entry proficiency

• Team-oriented mindset

• Strong organization skills

• Ability to thrive in a fast-paced environment

🎓 Education & Experience:

• High School Diploma or equivalent

• Previous medical or call center experience (preferred but not required)

💻 Technical Requirements

To qualify for this remote role, candidates must have:

• Internet speed of at least 50 Mbps download

• No satellite internet

• Ability to connect equipment via Ethernet cable (no Wi-Fi or mobile hotspot connections allowed)

🎁 Benefits & Perks

Working with LabCorp comes with competitive benefits:

• Work from home opportunity 🏡

• Quarterly bonus potential

• Generous paid time off

• Medical, Vision & Dental insurance

• Flexible Spending Accounts

• 401(k) + Employee Stock Purchase Plan

• No-charge lab testing

• Fitness reimbursement program 💪

• And more!

🌟 Why This Role Stands Out

Bilingual healthcare customer service representatives are critical in ensuring equitable patient access and understanding. With Spanish-speaking patients representing a large portion of healthcare consumers, this role directly impacts lives every day.

For professionals seeking stability, competitive pay, and purpose—this could be the perfect opportunity.

💡 Career Tip

✨ Highlight Your Bilingual Skills Properly on Your Resume

Instead of just listing “Spanish – Fluent,” try this:

Professionally fluent in English and Spanish with experience resolving complex billing inquiries and assisting Spanish-speaking patients in high-volume call environments.

Quantify your call volume, performance metrics, and any payment plan experience to stand out!

📌 HOW TO APPLY

(Friendly reminder: The Work From Home Queen doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

👉 CLICK HERE for full details and to apply for this Remote BILINGUAL (English/Spanish) Cust Svc Support Rep position.

For more jobs like this, check our Latest Remote Healthcare Jobs Page.

❓ FAQs

1. Is this position fully remote?

Yes, this is a work-from-home opportunity, provided technical requirements are met.

2. What percentage of calls are in Spanish?

Approximately 85% of calls involve assisting Spanish-speaking patients.

3. Is healthcare experience required?

It is preferred but not required. Call center experience is a plus.

4. Are bonuses guaranteed?

Quarterly bonuses are performance-based.

5. What equipment setup is required?

You must connect equipment directly to your modem/router via Ethernet and have at least 50 Mbps internet speed.