📍 Work From Home Opportunity with Sharecare
Looking for a reliable remote customer service job with a respected healthcare company? Sharecare is hiring Remote Customer Service Representatives (CSR) to support members and providers while making a real impact in the healthcare space. 🩺✨ This role is ideal for individuals who enjoy helping others, multitasking, and working in a fast-paced virtual call center environment.
🏥 About Sharecare
Sharecare is a leading digital healthcare company that provides software and tech-enabled services across the healthcare ecosystem. Through data-driven AI insights, evidence-based tools, and a robust platform—including benefits navigation, care management, home care resources, and health information management—Sharecare empowers people to manage their health more efficiently and confidently.
Their work supports:
Health plan sponsors
Health systems & physician practices
Pharmaceutical brands
All with one goal: better outcomes and lower healthcare costs 💙
📅 Job Overview: Remote Customer Service Representative
💼 Position: Customer Service Representative (Remote)
💰 Pay: $15.50 per hour
🗓 Start Date: Monday, March 2, 2026
⏰ Schedule:
Monday–Friday
Open availability for any 8-hour shift between 7:00 AM and 9:00 PM CST
One Saturday shift every 4–6 weeks
The final schedule assigned after training
📞 What You’ll Do
As a Remote CSR, you’ll be the first point of contact for Sharecare members and providers, delivering professional and courteous support via phone and email.
📝 Key Responsibilities:
📲 Answer inbound calls and emails
🧠 Identify, evaluate, and prioritize caller needs
🛠 Resolve routine customer inquiries and issues
📊 Accurately document interactions using computer systems
🗣 Educate callers on Sharecare programs and benefits
🤝 Collaborate with internal teams and escalate issues when needed
🎯 Meet call center performance, attendance, and quality metrics
💬 Adjust communication style to build rapport with callers
✅ Qualifications
✔ High School Diploma
✔ Prior customer service experience preferred
✔ Strong communication and multitasking skills
✔ Working knowledge of Microsoft Word & Outlook
✔ Comfortable with computer systems, typing, and internet navigation
✔ Team-oriented mindset
✔ Ability to thrive in a fast-changing environment
👑 Career Tip from The Work From Home Queen
✨ Healthcare customer service roles love candidates who show empathy and clarity.
When applying or interviewing, highlight your problem-solving skills, calm communication, and ability to explain information clearly—especially to people who may already feel stressed.
📝 How to Apply
(Friendly reminder: The Work From Home Queen does not participate in the hiring process. We’re a job board and blog only.)
👉 CLICK HERE for full details and to apply for the Customer Service Representative—Remote position.
🔎 Looking for more opportunities? Visit our Remote Customer Service Jobs Board for similar work-from-home roles.
❓ Frequently Asked Questions
1. Is this position fully remote?
Yes! This is a 100% work-from-home role.
2. Do I need healthcare experience?
No healthcare background is required. Customer service experience is preferred.
3. Is weekend work required?
Yes, one Saturday shift every 4–6 weeks.
4. What equipment is needed?
You’ll need a reliable computer, an internet connection, and the ability to use standard office software.
5. Is this a good entry-level remote job?
Absolutely! This role is great for anyone starting or transitioning into remote customer service.
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