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Job Summary

Inside Out is looking for a team of 2–3 friendly and professional virtual receptionists to join their team and give our clients great customer service. In your role as a virtual receptionist, you will be in charge of fielding incoming calls and connecting them with the proper party or division. Additionally, you'll be in charge of giving general information about the business, its goods, and services. This is a remote position, and you will be working from your home office.

Responsibilities

  • Answer and transfer incoming phone calls to the appropriate departments or individuals

  • Respond to inquiries and provide general information about the company, products, and services

  • Greet callers in a courteous and professional manner

  • Maintain accurate and detailed call logs and reports

  • Provide administrative support such as typing, filing, and copying

  • Handle customer complaints and issues with empathy and a positive attitude

  • Follow up with clients and prospects to ensure satisfaction

Requirements

  • High school diploma or equivalent

  • Proven experience as a receptionist or in a related field

  • Excellent verbal and written communication skills

  • Friendly and professional demeanor with strong customer service skills

  • Ability to multitask and prioritize tasks effectively

  • Proficient in Microsoft Office Suite and other administrative tools

  • Reliable internet connection and equipment to work virtually


This is a full-time position with a competitive salary and benefits. You must be available to work during regular business hours, Monday through Friday. If you have a passion for customer service and a desire to work with a growing company, please submit your resume and cover letter.

How to Apply

Send your resume and cover letter to chris@insideoutvas.com

Also check out their website here https://www.insideoutva.com




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