Job Summary
Inside Out is looking for a team of 2–3 friendly and professional virtual receptionists to join their team and give our clients great customer service. In your role as a virtual receptionist, you will be in charge of fielding incoming calls and connecting them with the proper party or division. Additionally, you'll be in charge of giving general information about the business, its goods, and services. This is a remote position, and you will be working from your home office.Responsibilities
Answer and transfer incoming phone calls to the appropriate departments or individuals
Respond to inquiries and provide general information about the company, products, and services
Greet callers in a courteous and professional manner
Maintain accurate and detailed call logs and reports
Provide administrative support such as typing, filing, and copying
Handle customer complaints and issues with empathy and a positive attitude
Follow up with clients and prospects to ensure satisfaction
Requirements
High school diploma or equivalent
Proven experience as a receptionist or in a related field
Excellent verbal and written communication skills
Friendly and professional demeanor with strong customer service skills
Ability to multitask and prioritize tasks effectively
Proficient in Microsoft Office Suite and other administrative tools
Reliable internet connection and equipment to work virtually
How to Apply
Send your resume and cover letter to chris@insideoutvas.com
Also check out their website here https://www.insideoutva.com
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