Carrot Fertility is currently hiring for Claims Processor this is a remote job in the USA only. Carrot Fertility is the leading global fertility care platform for women, who are often at the center of fertility care decisions and consequences. Plus, Carrot serves people of every age, race, income, sex, sexual orientation, gender, marital status, and geography.
The Role:
Join our team as a Claims Processor and play a vital role in providing an exceptional member experience! In this role, you will review and evaluate out-of-pocket expenses submitted by our members, including expenses made with their Carrot Card. Working closely with our Reimbursements and Care Navigation teams, you will ensure that claims are processed accurately and efficiently. To excel in this role, you should be detail-oriented, possess excellent communication skills and be comfortable working during the hours (2am-11am PST).
Minimum Qualifications:
1-3 years of relevant work experience including claims submission/processing experience
Highly detail-oriented and organized
Structured thinker and love checking things off your to-do list
Excellent verbal and written communication skills
Problem-solving skills to analyze, troubleshoot and resolve issues
An innovative spirit to push the boundaries
Preferred Qualifications:
Strong Interpersonal Skills
Fluency in other languages
Ability to thrive in a fast-paced, results-oriented environment
Solve problems creatively and think on your feet
Ability to lean in to changing priorities and processes
Track claims and denials through the entire lifecycle
Identify gaps in claims and reach out to providers for missing information
Help members troubleshoot issues involving claims or eligible
Compensation:
Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their lives inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The expected base salary for this position will range from $61,000 - $83,000. Actual compensation may vary from the posted base salary depending on your confirmed job-related skills and experience.
Apply Below
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