💼 Collections Associate Remote (Part-Time) | Earn Up to $21.64/hr

Looking for a part-time remote job that blends empathy, purpose, and earning potential? 🌟 The Collections Associate Remote role with Intoxalock (Mindr) offers a meaningful work-from-home opportunity supporting safer roads and stronger communities—while earning up to $21.64 per hour plus bonuses.

This role is perfect for customer-focused professionals who enjoy problem-solving, communication, and helping people stay on track—without judgment.

🌍 About Intoxalock (Mindr)

At Intoxalock, the mission goes beyond collections. The company is proud to be a force for good, supporting individuals through compliance and accountability programs that promote safety and second chances.

Their philosophy says it all:
✨ Always Aware. Always Guiding. Never Restricting or Judging.

Recognized as a 2025 Top Workplace and a Top Workplace for Working Parents, Mindr is committed to flexibility, inclusivity, and growth.

🧩 The Role: Collections (Recovery) Associate – Remote

As a Recovery Associate, team members play a vital role in the Recovery & Collections team, helping customers resolve outstanding balances while maintaining compliance and a positive experience.

This is not a traditional collections role. Instead, it focuses on empathy, solutions, and retention, making it ideal for professionals who value communication and customer success.

💡 No benefits or PTO are included unless required by state law.

🛠️ What You’ll Do

📞 Support customers via inbound calls and text messages
📤 Make outbound calls, texts, and emails to resolve balances
💳 Manage payment plans, settlements, and promises to pay
🗂️ Stay organized and prioritize daily tasks to meet deadlines
📊 Meet or exceed individual and team performance metrics (KPIs)
🔒 Handle sensitive customer and financial information confidentially

🌟 What Makes You a Great Fit

✔️ Clear and professional communication skills (written & verbal)
✔️ 2+ years in customer service, collections, sales, or account management (preferred, not required)
✔️ Associate degree or equivalent professional experience
✔️ Strong problem-solving and decision-making skills
✔️ High emotional intelligence and active listening abilities
✔️ Comfortable multitasking in a fast-paced remote environment
✔️ Self-motivated, goal-driven, and eager to succeed

💰 Pay & Perks

💵 Hourly Pay: $16.77 – $21.64/hr base
🎯 Bonuses: Performance-based + uncapped earning potential
🏡 100% Remote: Permanent work-from-home position
🖥️ Equipment Provided: No out-of-pocket tech costs
🏆 Awards: 2025 Top Workplace & Top Workplace for Working Parents

📌 Career Tip for Remote Collections Roles

💡 Success in remote collections is all about emotional intelligence.
Practice active listening, stay calm during difficult conversations, and focus on solutions over pressure. Employers value associates who can balance accountability with empathy—especially in compliance-based roles like this one.

📝 How to Apply

(Friendly reminder: The Work From Home Queen does not play a role in the applications or hiring processes for jobs posted. This is a job board and blog.)

👉 CLICK HERE for full details and to apply for this Collections Associate Remote (Part-Time) position.
🔎 For more opportunities like this, check out the Latest Remote Jobs Page.

❓ Frequently Asked Questions (FAQs)

1. Is this a fully remote position?
Yes! This is a permanent work-from-home role, and all equipment is provided.

2. Is this a traditional collections job?
No. This role focuses on support, compliance, and customer retention, not aggressive collections.

3. Do I need prior collections experience?
Not required. Experience in customer service, sales, or account management is helpful, but training is provided.

4. Is this a part-time role?
Yes, this is a part-time remote position.

5. Are there benefits or PTO?
Benefits and PTO are not included unless required by state law.