💻 Remote Customer Service Support Representative – Earn Up to $21/Hour

Those searching for a legitimate work-from-home customer service job will be excited to learn that Labcorp is hiring a Remote Customer Service Support Representative to join their Labcorp OnDemand Customer Service Team. This opportunity allows professionals to work remotely while earning up to $21 per hour, assisting customers with healthcare services and inquiries.

This position is ideal for individuals who enjoy helping others, solving problems, and delivering excellent customer service in a professional and fast-paced environment. With a 4-day work schedule and rotating day off, this role offers a balance between productivity and flexibility while supporting one of the world’s leading healthcare companies.

✨ If you’re looking for a stable remote job with benefits and career growth, this opportunity may be a great fit.

💰 Salary

• Pay Range: $17.75–$21.00 per hour

• Pay is based on experience, skills, certifications, and internal equity

🕒 Work Schedule

• 7:30 AM–6:00 PM EST

• 4 days per week

• Rotating day off

This schedule gives employees longer workdays but an additional day off each week.

🧑‍💻 What the Remote Customer Service Support Rep Will Do

The Customer Service Support Representative will assist customers and internal teams by providing solutions and education related to products and services.

Key Responsibilities

📞 Resolve customer requests through:

• Inbound and outbound calls

• Live chat support

• Email communication

🤝 Provide a friendly and professional customer experience by following protocol procedures.

🔎 Research and troubleshoot customer issues by navigating multiple databases and internal systems.

📚 Educate customers about products and services while confirming their understanding.

📂 Maintain administrative records, including:

• Medical record management

• CRM updates

• Internal documentation

🔐 Ensure HIPAA compliance when handling customer information.

📈 Participate in initiatives designed to improve customer satisfaction and operational performance.

🎓 Minimum Qualifications

Applicants should have:

✔ High School Diploma or GED
✔ At least 1 year of customer service experience

⭐ Preferred Qualifications

Candidates may stand out if they also have:

• Associate’s Degree

• Contact center or call center experience

• Healthcare industry experience

• Bilingual English/Spanish skills

🖥️ Additional Skills Needed

Successful candidates will demonstrate:

💻 Ability to navigate multiple systems simultaneously
⌨ Typing speed of 35 WPM or higher
🧠 Strong problem-solving and critical thinking skills
📊 Experience with Microsoft Office tools
🗂 Organizational and time management skills
🤝 Ability to collaborate in team environments
📞 Strong written and verbal communication

Experience with Laboratory Information Systems is also a plus.

🎁 Benefits Offered

Employees working 20+ hours per week may qualify for comprehensive benefits, including

🏥 Medical, Dental, and Vision Insurance
💼 401(k) Retirement Plan
📈 Employee Stock Purchase Plan
💻 Tuition Reimbursement
🌴 Paid Time Off or Flexible Time Off
🛡 Life Insurance and Disability Coverage

🌍 Why Work for Labcorp?

Working with Labcorp means contributing to healthcare innovation and helping deliver life-changing diagnostic services worldwide.

Employees have the opportunity to:

✨ Build valuable experience in healthcare customer support
📈 Grow professionally within a global company
💡 Learn new technologies and processes
❤️ Help improve healthcare delivery for patients

📅 Application Deadline

🗓 Application Window Closes: March 17, 2025

Applicants are encouraged to apply as soon as possible before the deadline.

📌 How to Apply

(Friendly reminder: The Work From Home Queen does not participate in the hiring process. The site shares job opportunities only.)

👉 Click here  to view full details and apply for the Remote Customer Service Support Rep position.

You can also explore additional work-from-home opportunities on the Remote CSR Job Board.

💡 Career Tip for Remote Customer Service Jobs

When applying for remote customer service roles, tailor your resume to highlight:

✔ Multitasking experience
✔ Customer problem-solving skills
✔ Remote tools or CRM software experience
✔ Communication skills

Employers want candidates who can work independently, stay organized, and provide excellent customer experiences remotely.

❓ FAQs

1. Is this job fully remote?

Yes. This position allows employees to work from home while supporting customers through phone, chat, and email.

2. What is the pay for this role?

The pay range is $17.75 to $21 per hour, depending on experience and qualifications.

3. Do I need healthcare experience?

Healthcare experience is preferred but not required.

4. What schedule will employees work?

Employees work 7:30 AM – 6:00 PM EST, four days per week, with a rotating day off.

5. Does the job include benefits?

Yes. Employees scheduled 20+ hours per week may receive benefits such as healthcare, PTO, and retirement plans.