Looking for a remote customer service job with competitive pay, weekday hours, and excellent benefits? 📞✨ Cardinal Health is hiring Customer Service Operations Representatives II to join its growing customer operations team. This work-from-home opportunity offers up to $22.50 per hour, a Monday through Friday schedule, career growth opportunities, and comprehensive employee benefits.
If you're an experienced customer service professional who enjoys helping customers, solving problems, and working in the healthcare industry, this could be an excellent opportunity.
💼 About Cardinal Health
Cardinal Health is a global healthcare services and products company dedicated to improving the cost-effectiveness of healthcare. The company partners with hospitals, pharmacies, laboratories, and healthcare providers by delivering medical products, pharmaceutical solutions, and innovative services that improve patient care.
As a Customer Service Operations Representative II, you'll help support Cardinal Health At-Home customers while providing exceptional service from the comfort of your home.
💰 Salary
Pay: $15.70–$22.50 per hour
No bonus eligibility
Pay varies based on experience, education, skills, and geographic location.
🕒 Schedule
Monday – Friday
10:00 AM – 6:30 PM EST
No weekends mentioned
📋 Job Responsibilities
As a Customer Service Operations Representative II, you'll be responsible for:
✅ Assisting customers with orders and product inquiries
✅ Resolving order issues and disputes
✅ Processing product returns
✅ Providing shipment and delivery updates
✅ Answering inbound customer calls
✅ Researching customer concerns
✅ Maintaining monthly quality assurance metrics
✅ Working closely with supervisors during monthly coaching sessions
✅ Providing excellent customer service while multitasking
✅ Maintaining a distraction-free remote workspace
✅ Qualifications
Applicants should have:
High School Diploma or GED (preferred)
2–4 years of customer service experience
Microsoft Office experience
Strong communication skills
Excellent organizational skills
Attention to detail
Team-oriented attitude
Passion for healthcare
Ability to multitask in a fast-paced environment
🎁 Benefits
Cardinal Health offers a competitive benefits package that includes:
🌟 Medical Insurance
🦷 Dental Coverage
👓 Vision Insurance
💰 401(k) Retirement Plan
🏥 Health Savings Account (HSA)
💳 Flexible Spending Accounts (FSA)
💵 myFlexPay (early wage access)
🏖 Paid Time Off
👶 Paid Parental Leave
💙 Short & Long-Term Disability
🌱 Healthy Lifestyle Programs
⚖️ Work-Life Resources
🌟 Why This Job Stands Out
This position is ideal for remote professionals who:
Want weekday-only schedules
Enjoy helping customers solve problems
Have previous call center or customer support experience
Want to build a long-term healthcare career
Appreciate strong employee benefits
Healthcare customer service continues to be one of the fastest-growing remote career paths, making this role a valuable opportunity for experienced professionals.
💡 Career Tip
📈 Healthcare customer service experience can open doors to higher-paying remote positions such as Patient Services Representative, Care Coordinator, Prior Authorization Specialist, Claims Representative, and Healthcare Account Specialist. Continue improving your communication skills, Microsoft Office knowledge, and problem-solving abilities to increase your earning potential.
📌 How to Apply
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❓Frequently Asked Questions
Yes. This Customer Service Operations Representative II position is a work-from-home opportunity.
Monday through Friday from 10:00 AM to 6:30 PM EST.
The estimated hourly pay ranges from $15.70 to $22.50 per hour.
Yes. Cardinal Health prefers candidates with 2–4 years of customer service experience.
Employees should maintain a distraction-free workspace and have the ability to work efficiently from home.
Yes. Employees receive medical, dental, vision, retirement benefits, paid time off, parental leave, disability coverage, and more.



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