Well known Cash App is hiring someone to work remotely researching card disputes that are submitted to them and they don’t require any college degree. They are paying anywhere from $24 to $32 an hour. This is a remote non phone opportunity.
Job Description
Cash App knows that great customer support is provided by both people and products. We are seeking a highly motivated and resourceful individual dedicated to providing world-class support by exceeding expectations through each interaction with Cash App customers.
In this role, you will work with customers to assist them through challenging risk experiences, a critical moment for Cash App and our customers. You will educate customers on risk issues and actions centered around Cash App transactions with a primary focus on high-risk transactions. You will be empowered to assist customers by leveraging strong de-escalation skills and leaning on high-performing team members to ensure correct decisions are made and our customers feel supported.
Risk Operations services Cash App and its customers from onboarding, through real-time transaction monitoring, to dispute processing and also maintaining internal and external relationships with key service providers.
Main Workflows
- Researching and filing Card Disputes
- Challenging Peer to Peer Disputes
- Reconciliation of Card Disputes
- Fraudulent ACH research and filing
- Responding via email to all customer dispute inquiries
Links to apply are below.
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