💼 Patient Billing Customer Service Representative – Earn up to $21/hour at Labcorp. 💰

If you're searching for a stable healthcare customer service job with competitive pay and weekday hours, this opportunity may be exactly what you’ve been waiting for! 🙌

Labcorp is currently hiring a Patient Billing Customer Service Representative within their Revenue Cycle Management Division, offering up to $21.00 per hour. This role is ideal for experienced customer service professionals who thrive in fast-paced environments and enjoy helping patients resolve billing concerns.

Let’s break down everything you need to know! 👇

💵 Pay & Schedule Details

• Pay Range: $17.75–$21.00 per hour

• Schedule: Monday–Friday

• Work Hours: 10:00 AM–7:00 PM EST

• Training Hours: 9:00 AM – 6:00 PM EST

• Application Deadline: March 4, 2026 ⏳

💡 Note: Pay is based on skills, experience, certifications, and internal equity.

📋 Job Responsibilities

As a Patient Billing Customer Service Representative, the candidate will:

📞 Answer 80+ inbound calls per day from:

• Patients

• Doctor’s offices

• Private insurance carriers

💳 Set up payment plans for outstanding patient balances
🧾 Use multiple systems and resources to resolve billing inquiries
📊 Maintain performance and productivity goals
🎓 Complete structured training and become proficient in billing processes

This role requires multitasking, attention to detail, and strong communication skills.

🎓 Minimum Qualifications

✔️ High School Diploma or GED
✔️ At least 1 year of customer service experience

⭐ Preferred Qualifications

✔️ 1 year call center experience
✔️ 1 year experience in:

• Medical billing

• Patient billing

• Insurance claims

• Explanation of Benefits (EOB)

• Healthcare customer service

🚀 Additional Job Standards

• Ability to learn quickly in a fast-paced environment

• Strong attention to detail

• Focused and goal-oriented mindset

• Comfortable handling high call volume

🌟 Why Consider This Opportunity?

Healthcare customer service roles like this offer:

✅ Competitive hourly pay
✅ Consistent weekday schedule
✅ Career growth within healthcare administration
✅ Valuable billing and insurance experience

If you're looking to build long-term skills in healthcare revenue cycle management, this is a strong opportunity to explore.

👑 Career Tip from The Work From Home Queen

Before applying, tailor your resume to highlight:

• Call center metrics (calls per day, performance goals, resolution rates) 📊

• Experience with insurance claims or EOBs 🧾

• Payment plan negotiation skills 💳

• CRM or billing software systems

💡 Use numbers whenever possible. Example: “Handled 90+ inbound calls daily while maintaining a 95% quality score.”

Recruiters love measurable results!

📝 How To Apply

⚠️ Friendly reminder: The Work From Home Queen does not participate in hiring or application processes. We are a job board and blog sharing opportunities.

👉 CLICK HERE for full details and to apply for this Patient Billing Customer Service Representative position.

💻 For more opportunities like this, visit our Latest Remote Jobs Page.

❓ Frequently Asked Questions (FAQs)

1️⃣ Is this a remote position?

Applicants should review the official job listing for location and remote eligibility details.

2️⃣ What is Revenue Cycle Management?

Revenue Cycle Management involves handling patient billing, insurance processing, and payment collections within healthcare organizations.

3️⃣ Is prior medical billing experience required?

It is preferred but not required. One year of general customer service experience is required at minimum.

4️⃣ What does EOB mean?

EOB stands for Explanation of Benefits—a statement from an insurance provider explaining what medical services were covered and what the patient owes.

5️⃣ When does the application close?

The application window closes March 4, 2026.