🔥 Remote Customer Service Representative Job ($45K/Year) at Equitable – Full-Time Work From Home Opportunity!

Looking for a stable remote job with benefits and growth potential? This Customer Service Representative (CSR) opportunity with Equitable offers a competitive salary of $45,760/year, performance bonuses, and the flexibility to work from home 💻✨

💼 About the Role (Remote – U.S. Based)

This full-time remote position supports clients with insurance and financial-related inquiries, helping them better understand their products and financial future. 📊

📍 Primary Location: United States (Remote)
📍 Secondary Location: Charlotte, North Carolina

Customer Service Representatives act as the frontline support, assisting both clients and financial professionals via phone. 📞

🧾 What You’ll Be Doing

✔️ Handle 45–55 inbound calls daily (simple to complex inquiries)
✔️ Provide top-tier customer service and problem resolution. 🤝
✔️ Navigate multiple systems (Windows, databases, workflow tools) 💻
✔️ Stay updated with training on new products and policies 📚
✔️ Maintain productivity, attendance, and quality standards

💰 Pay & Benefits

💵 Base Salary: $45,760/year
🎯 Performance-based bonuses & incentives
📈 Opportunities for raises and career advancement
🏠 Remote flexibility with occasional office visits (if needed)

🎯 What You’ll Need

✅ Required:

✔️ High School Diploma
✔️ 1+ year of customer service experience
✔️ Strong communication & multitasking skills

⭐ Preferred:

✔️ College degree
✔️ Experience with insurance or financial products
✔️ Ability to handle high call volume and complex questions

🧠 Key Skills for Success

💬 Clear communication (breaking down complex info)
👂 Active listening & empathy
🧩 Problem-solving mindset
⏳ Time management & multitasking
📞 Phone-based customer support experience

💡 Career Tip

Want to stand out when applying? ✨
Tailor your resume to highlight:

• Call center metrics (calls per day, resolution rate)

• Customer satisfaction scores

• Experience with CRM systems

Employers like Equitable value candidates who can demonstrate measurable impact. 📊

🚀 How To Apply

(Friendly reminder: The Work From Home Queen doesn’t play a role in the applications or hiring processes for jobs we’ve posted.) We’re a job board and blog.

👉 CLICK HERE for full details and to apply for this Customer Service Representative position.
🌐 For more jobs like this, check out our Remote Call Center Reps Job Board

❓ FAQs

🤔 Is this job fully remote?

Yes! This role is primarily remote, though occasional office visits may be requested.

📞 How many calls will I handle daily?

You can expect 45–55 inbound calls per day.

💵 Are there bonuses?

Yes! In addition to base pay, performance incentives and bonuses are offered.

🎓 Do I need a degree?

A degree is preferred but not required.

🕒 What are the work hours?

Shifts vary between:

• Mon–Thurs: 8:30 AM–7 PM

• Friday: 8:30 AM – 5:30 PM