May 7, 2026

Remote Patient Care Coordinator Service Agent Jobs Paying $18.90/Hour 💻🩺 | Talkiatry Hiring Remote Workers

Looking for a rewarding remote healthcare job with benefits, flexible scheduling, and growth opportunities? ✨ Talkiatry is currently hiring for a Remote Patient Care Coordinator Service Agents position paying $18.90 per hour! This opportunity is ideal for customer service professionals, medical receptionists, and remote workers who enjoy helping patients while working from home.

As mental health services continue expanding online, remote healthcare support positions like this are becoming some of the most in-demand work-from-home jobs in 2026. 📈

About Talkiatry 🧠

Talkiatry is a national mental health practice focused on making psychiatry more accessible and patient-centered. Founded by both a patient and a triple-board-certified psychiatrist, the company uses innovative technology to improve access to mental healthcare while reducing administrative burdens for providers.

Their mission is simple: help patients receive quality mental health care while supporting clinicians with efficient systems and compassionate service. ❤️

Remote Patient Care Coordinator Service Agent Pay & Schedule 💵

Pay

  • $18.90 per hour

Available Shifts (EST)

  • ⏰ 9:30 AM – 6:00 PM

  • ⏰ 7:30 AM – 4:00 PM

What Does a Patient Care Coordinator Service Agent Do? 📋

The Service Agent plays a key role in supporting both patients and healthcare providers. This remote healthcare support position includes scheduling appointments, handling patient inquiries, assisting clinicians, and managing administrative tasks.

Responsibilities Include:

✅ Answer incoming patient inquiries
✅ Schedule appointments for patients
✅ Make outbound calls to pharmacies, insurance companies, and patients
✅ Create and manage tickets in ServiceNow
✅ Support clinicians through Microsoft Teams Chat
✅ Send referral information and discharge letters
✅ Help patients understand insurance benefits
✅ Upload insurance cards and patient documentation
✅ Troubleshoot minor technical issues
✅ Maintain optimized provider schedules

This role is ideal for organized individuals who can multitask in a fast-paced remote environment. 💻

Qualifications & Skills Needed 🛠️

Required Qualifications

✔️ Strong written and verbal communication skills
✔️ Excellent customer service experience
✔️ Ability to multitask accurately
✔️ Experience with phone, email, and chat support
✔️ Experience scheduling appointments
✔️ Comfortable working in fast-paced environments

Preferred Qualifications

✅ Medical Reception experience
✅ Experience using Electronic Health Records (EHR)
✅ Microsoft Teams experience
✅ Familiarity with Microsoft Office (M365)

Even if you don’t have healthcare experience, strong customer service skills may still help you qualify. 🙌

Benefits of Working for Talkiatry 🌟

Talkiatry offers competitive employee benefits designed to support employee well-being and career growth.

Benefits Include:

💙 Medical, dental, and vision insurance starting Day 1
💙 401(k) with company match
💙 Generous PTO and paid holidays
💙 Paid parental leave
💙 Career development opportunities
💙 Collaborative remote work environment
💙 Mental health-focused company culture

Why Remote Healthcare Jobs Are Growing 📈

Remote healthcare support roles continue to expand as telehealth becomes more common across the United States. Positions like Patient Care Coordinator and Service Agent allow professionals to build stable careers while working from home.

These jobs are especially attractive because they often offer the following:

  • Steady schedules

  • Entry-level opportunities

  • Career advancement

  • Healthcare industry experience

  • Strong employee benefits

Career Tip From The Queen 👑

Career Tip: When applying for remote healthcare jobs, highlight customer service, scheduling, communication, and multitasking experience on your resume. Employers love candidates who can remain calm, organized, and compassionate while assisting patients remotely.

If you have experience with call centers, administrative support, virtual assistant work, or medical offices, make sure to include those skills prominently on your application. 📝

HOW TO APPLY 🖱️

(Friendly reminder: The Work From Home Queen doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

👉 CLICK HERE for full details and to apply for this Remote Patient Care Coordinator Service Agent position.

👉 For more jobs like this, visit our Remote Call Center Jobs Board.

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