Eligibility Senior Reps Jobs Paying Up to $29/Hr. at Cigna Group (Hiring Now in 6 States) 💼🏥

If you're searching for a remote healthcare customer service job with competitive pay, excellent benefits, and opportunities to make a real difference, The Cigna Group is currently hiring Remote Eligibility Senior Representatives earning $19-$29 per hour, depending on experience and location.

This is an excellent opportunity for experienced customer service professionals who enjoy helping others, solving problems, and working in the healthcare industry. Employees also receive day-one benefits, annual bonus eligibility, paid time off, tuition reimbursement, and much more.

🏥 Remote Eligibility Senior Rep at The Cigna Group

Pay: 💲$19.00 - $29.00 per hour

Bonus: Annual Bonus Eligible 💰

Schedule:
🗓 Monday-Friday
⏰ Between 9:00 AM and 6:30 PM EST

Work Location:
Remote (Must reside in one of the following states):

• 📍 Pennsylvania

• 📍 Arizona

• 📍 Georgia

• 📍 Illinois

• 📍 Indiana

• 📍 Tennessee

💼 What You'll Do

As an Eligibility Senior Representative, you'll serve as an important resource for patients, healthcare providers, and prescriber offices by helping them navigate insurance coverage and specialty pharmacy services.

Daily responsibilities include:

✅ Answer inbound customer calls

✅ Assist patients with insurance eligibility

✅ Explain deductibles, copays, coinsurance, and financial responsibility

✅ Verify patient demographics and insurance information

✅ Review referrals and update referral status

✅ Help identify barriers delaying treatment

✅ Educate patients about copay assistance programs

✅ Resolve escalated customer concerns professionally

✅ Meet quality and productivity goals

🎯 Qualifications

Applicants should have:

✔ High School Diploma or GED

✔ At least 1 year of experience in one or more of the following:

• Customer Service

• Call Center

• Healthcare

• Insurance Verification

• Specialty Pharmacy

• Patient Access

• Reimbursement

• Healthcare Support

Applicants should also have:

• Excellent communication skills

• Strong attention to detail

• Ability to multitask

• Problem-solving skills

• Comfortable working in a fast-paced environment

⭐ Preferred Experience

Although not required, experience in the following areas is highly valued:

• Medical benefit investigations

• Pharmacy benefit investigations

• Specialty pharmacy

• Patient reimbursement

• Insurance verification

• Copay assistance programs

• Healthcare call centers

💻 Remote Work Requirements

Employees working remotely must have:

✔ Cable broadband or fiber internet

✔ Minimum internet speed:

• 10 Mbps Download

• 5 Mbps Upload

🎁 Benefits Begin Day One

The Cigna Group offers an outstanding benefits package that includes:

❤️ Medical Insurance

👓 Vision Insurance

🦷 Dental Insurance

🧠 Behavioral Health Benefits

💼 401(k)

🎓 Tuition Reimbursement

🏖 Minimum 18 Days Paid Time Off

🎉 Paid Holidays

❤️ Company Paid Life Insurance

💵 Annual Bonus Opportunity

💡 Career Tip

Healthcare customer service experience continues to be one of the most sought-after backgrounds for remote employers. If you've worked in insurance, patient access, medical offices, or call centers, be sure to highlight your experience explaining benefits, solving customer issues, and handling sensitive information on your resume. Quantify achievements like customer satisfaction scores or call volume handled to make your application stand out.

💖 What I Love About This WFH Opportunity

There’s a lot to love about this remote opportunity with The Cigna Group! 👏

✨ Competitive Pay – Earn up to $29 per hour, plus the opportunity to receive an annual bonus.

🏡 Work From Home – Skip the daily commute and enjoy the flexibility of working from the comfort of home.

💙 Meaningful Work – Every call gives employees the chance to help patients understand their insurance benefits and access the care they need.

📅 Weekday Schedule – A Monday through Friday schedule helps support a better work-life balance, with evenings and weekends generally free.

🎁 Excellent Benefits – Employees are eligible for medical, dental, vision, 401(k), paid time off, tuition reimbursement, company-paid life insurance, and more starting on day one.

📈 Career Growth – This position provides valuable experience in healthcare, insurance, and specialty pharmacy, making it a strong stepping stone for future career advancement.

🌟 Stable Company – The Cigna Group is a well-known healthcare company that offers long-term career opportunities and comprehensive employee support.

If you're looking for a remote position where you can make a difference while earning competitive pay and enjoying excellent benefits, this opportunity is definitely worth considering!

📌 How to Apply

Friendly Reminder: The Work From Home Queen does not participate in the hiring process. They simply share legitimate remote job opportunities to help job seekers.

👉 CLICK HERE for complete job details and to apply for the Eligibility Senior Representative position.

Don't forget to browse the Latest Customer Service Jobs for even more remote opportunities hiring now!

❓Frequently Asked Questions

1. Is this a remote job?

Yes! This position is remote for applicants who live in one of the approved states.

2. Which states are eligible?

Pennsylvania, Arizona, Georgia, Illinois, Indiana, and Tennessee.

3. How much does the position pay?

The hourly pay ranges from $19 to $29 per hour, depending on experience and geographic location.

4. Is prior healthcare experience required?

Candidates need at least one year of relevant experience in customer service, healthcare, insurance verification, patient access, call centers, or a related field.

5. What schedule will employees work?

Monday through Friday between 9:00 AM and 6:30 PM EST.

6. Are benefits included?

Yes! Benefits begin on day one and include medical, dental, vision, paid time off, tuition reimbursement, 401(k), life insurance, and more.