For job seekers looking for a remote healthcare job, Ascension is hiring Patient Access Representatives for its Ascension Contact Center – Centralized Scheduling team.
This is a part-time, remote, day-shift opportunity with a listed pay range of $18.31 to $24.77 per hour. The position could be an appealing option for professionals who enjoy helping patients, managing appointments, working with healthcare information, and providing excellent customer service from home. 💻🏥
💻 What Does a Remote Patient Access Rep Do?
A Patient Access Representative plays an important role in helping patients navigate the healthcare system.
In this position, the representative will:
📅 Schedule patient appointments and help coordinate clinical resources.
📝 Accurately collect demographic and insurance information.
📞 Assist patients with scheduling questions and challenges.
💬 Provide clear and compassionate guidance regarding pre-service requirements.
🏥 Support the insurance authorization process.
🔐 Work with multiple systems while maintaining accuracy and professionalism.
Because the role involves patient communication and scheduling, strong customer service and organizational skills can be especially valuable.
🎓 Minimum Requirements
Applicants will need to meet Ascension's minimum education or experience requirement:
High school diploma or equivalent OR
One year of applicable cumulative job-specific experience.
Additional professional licenses or certifications may qualify in place of education or experience when applicable.
⭐ Preferred Experience
Ascension is especially interested in candidates who have the following:
Healthcare experience
Patient appointment scheduling experience
Experience handling high-volume calls in a healthcare environment
Phone and chat customer service experience
Experience navigating multiple systems in a remote setting
Familiarity with Athena, Epic, Dash, Genesys, or Salesforce
That makes this opportunity particularly interesting for candidates with backgrounds in medical scheduling, patient access, healthcare customer service, call centers, medical offices, or insurance-related support.
❤️ What I Love About This WFH Opportunity
There are several things that stand out about this remote healthcare opportunity. 👑
For professionals who want to work from home, having a full-time position with a healthcare organization can provide an attractive alternative to traditional office-based employment.
The advertised range of $18.31–$24.77 per hour gives experienced or qualified candidates the potential to earn more than many entry-level customer service positions.
Patient access roles can provide valuable experience in healthcare administration, scheduling, insurance, and patient services.
Ascension lists tuition assistance, reimbursement, and professional development opportunities among its benefits.
This isn't simply about answering calls. Patient Access Representatives help people schedule care, understand requirements, and navigate the healthcare system.
For someone who enjoys helping others, that sense of purpose can make the position especially rewarding.
💰 Patient Access Representative Salary
Position: Patient Access Representative
Company: Ascension
Location: Remote
Department: Ascension Contact Center – Centralized Scheduling
Schedule: Part-time, day shift
Pay: $18.31–$24.77/hour
Job type: Work from home
Experience: Healthcare experience strongly preferred
At the top of the advertised range, $24.77 per hour is approximately $51,522 per year when calculated at 40 hours per week for 52 weeks.
🎁 Benefits Listed by Ascension
Eligible associates may have access to a range of benefits, including:
🩺 Medical, dental and vision coverage
💊 Prescription coverage
💳 HSA/FSA options
💰 Employer-matched 403(b)
🏖️ Paid time off and holidays
🎓 Tuition assistance and professional development
❤️ Employee Assistance Program
👨👩👧 Parental leave and family benefits
🐾 Optional pet insurance
⚖️ Optional legal insurance
🚗 Transportation savings
🛡️ Disability and life insurance
Benefits and eligibility can vary, so applicants should review the official job posting for complete details.
👑 Career Tip for Remote Job Seekers
Don't underestimate the healthcare customer service experience.
Applicants who have worked in a doctor's office, hospital, call center, insurance company, pharmacy, medical scheduling department, or patient services environment should highlight those skills prominently on their resume.
For a Patient Access Representative application, keywords such as "patient scheduling," "appointment coordination," "insurance verification," "high-volume calls," "customer service," "healthcare systems," "Epic," "Athena," "Salesforce," and "patient communication" may help demonstrate relevant experience.
The goal is to make it immediately clear to the hiring team that the applicant can handle both people and technology in a fast-paced healthcare environment. 💻🏥
📋 How can applicants apply?
Applicants should use the official job listing to review the complete requirements and submit their application.
Friendly reminder: The Work From Home Queen does not participate in the application, interviewing, or hiring process for jobs featured on the website. It is a job board and career resource designed to help job seekers discover opportunities.
👉 CLICK HERE for full details and to apply for this Patient Access Representative position.
For even more opportunities, check out the Latest Work From Home Jobs Page on The Work From Home Queen. 👑💻
❓ Frequently Asked Questions
Yes. The position is listed as Remote within Ascension's Contact Center – Centralized Scheduling department.
The listed salary range is $18.31 to $24.77 per hour.
Yes. The opportunity is listed as full-time with a day-shift schedule.
The listing states that healthcare experience is strongly preferred. Applicants must meet the minimum education or applicable experience requirement outlined in the posting.
Experience with Athena, Epic, Dash, Genesys, or Salesforce is preferred.
Yes. The position involves patient appointment scheduling, resolving scheduling issues, and providing guidance about pre-service requirements, so strong communication skills are important.
It could be a strong match for candidates with healthcare customer service, patient scheduling, medical office, insurance, or high-volume call center experience.
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