Patient Collections Specialist (Remote) | Earn Up to $20/Hr. + Benefits | Family Care Center

For job seekers searching for a remote healthcare job with competitive pay, Family Care Center is hiring Patient Collections Specialists for its growing behavioral health organization.

The remote position pays $18.00–$20.00 per hour, depending on experience, and could be a strong opportunity for professionals with healthcare clerical, patient accounts, billing, or call center experience.

Family Care Center was founded in 2016 by two U.S. Army Veterans with a mission to improve behavioral healthcare for service members, Veterans, their families, and communities. Today, the organization operates nearly 30 outpatient clinics across Arizona, Colorado, Florida, Tennessee, and Texas.

📋 What Does a Patient Collections Specialist Do?

The Patient Collections Specialist helps patients resolve outstanding healthcare balances while providing professional and compassionate customer service.

Key responsibilities include:

• ☎️ Handling inbound and outbound patient phone calls

• 💳 Taking patient payments

• 💬 Communicating with patients about their financial responsibilities

• 🧾 Reviewing and mailing patient statements

• 💰 Establishing patient payment plans

• 📊 Working with patient accounts and outstanding balances

• ⚠️ Proposing accounts for bad debt

• 🤝 Resolving questions and payment-related issues

• 🏥 Performing other duties assigned by management

Because the position involves frequent communication with patients, candidates who are comfortable discussing financial matters professionally may be particularly well suited for the role.

🎯 Minimum Qualifications

Family Care Center lists the following qualifications:

• 🎓 High school diploma or equivalent required

• 🎓 Associate degree preferred

• 🏥 One year of clerical experience in a healthcare setting preferred

• ☎️ Call center experience preferred

• 💻 Microsoft Office Suite experience required

The position does not have supervisory or managerial responsibilities.

💖 What Family Care Center Offers

Family Care Center promotes a workplace culture focused on employee growth, collaboration, and well-being.

According to the job posting, employees may have access to:

• 🌸 Caring and supportive workplace culture

• 📈 Career advancement opportunities

• ⚖️ Work-life balance

• 🤝 Collaborative teams

• 🧘 Wellness programs

• 🦷 Medical and dental benefits

• 👶 Fertility benefits

• 💰 Retirement benefits

• 🎁 Profit sharing

• 🎉 Team activities and volunteer events

One particularly attractive feature for people seeking predictable schedules is the company's emphasis on no weekend or evening hours.

💰 Patient Collections Specialist Pay

Hourly Compensation: $18.00–$20.00 per hour, depending on experience

At the maximum advertised rate of $20 per hour, a full-time schedule of 40 hours per week would equal approximately $41,600 per year before taxes, assuming year-round full-time employment.

The position is listed as remote, making it especially appealing to job seekers interested in working from home in healthcare administration.

👑 What I Love About This Remote Opportunity

One of the biggest advantages of this opportunity is that it combines healthcare administration, customer service, and remote work.

For someone who enjoys helping people but doesn't necessarily want to provide direct clinical care, a patient collections role can offer another way to contribute to the healthcare experience.

The $18–$20 hourly pay range, remote location, benefits, and potential for professional growth also make this an opportunity worth exploring for qualified candidates.

💡 Career Tip for Remote Healthcare Job Seekers

Don't overlook healthcare administrative experience.

Experience with patient accounts, medical offices, insurance, billing, scheduling, customer service, or call centers can potentially transfer into a variety of remote healthcare positions.

When updating a resume, candidates should highlight measurable skills such as the following:

Patient communication • Payment processing • Account resolution • Microsoft Office • Data entry • Customer service • Healthcare administration • Call handling • Problem solving

These keywords can help demonstrate how previous experience aligns with a Patient Collections Specialist position.

📝 How to Apply

Ready to explore this remote healthcare opportunity?

CLICK HERE for full details and to apply for the Patient Collections Specialist position with Family Care Center.

For more opportunities like this, check out the 🏥 Remote Patient Access Reps Jobs Board on The Work From Home Queen.

❓ Frequently Asked Questions

1. Is the Patient Collections Specialist position remote?

Yes. The job posting lists the position location as Remote.

2. How much does the Patient Collections Specialist job pay?

The advertised compensation is $18.00–$20.00 per hour, depending on experience.

3. What education is required?

A high school diploma or equivalent is required. An associate degree is preferred.

4. Is healthcare experience required?

Healthcare clerical experience is preferred. The posting also states that call center experience is preferred.

5. Does the position require customer service skills?

Yes. The role involves inbound and outbound calls, answering questions, taking payments, and resolving patient account issues.

6. Is Microsoft Office experience required?

Yes. Experience with the Microsoft Office Suite is listed as a requirement.

7. Does the position have evening or weekend hours?

Family Care Center highlights a balanced lifestyle with no weekend or evening hours as part of its workplace offering. Candidates should confirm the exact schedule in the current job listing.

8. Does The Work From Home Queen hire applicants?

No. The Work From Home Queen is a job board and blog and is not involved in the Family Care Center's hiring or application process. Applicants should apply directly through the employer's official job posting.