Are you looking for a work from home customer service job in healthcare? 🏠 💻 Labcorp is hiring Customer Service Support Representatives to work remotely with pay from $17.75 to $23.00/hr plus applicable shift differentials.
This opportunity could be a great fit for experienced customer service professionals who enjoy helping customers, solving problems, working with computer systems, and supporting patients and healthcare providers.
💼 Remote Customer Service Support Reps at Labcorp
Labcorp is a global leader in laboratory services and diagnostic testing. The company works with healthcare providers, patients, researchers, pharmaceutical companies, and health systems to provide information that supports better healthcare decisions.
In this remote Customer Service Support Representative position, the successful candidate will serve as a liaison between Labcorp, customers, patients, physician offices, hospital laboratories, and internal teams.
The position involves answering questions, researching issues, providing information about laboratory testing, maintaining accurate records, and helping ensure customers receive a positive experience.
💰 Pay
$17.75–$23.00 per hour
Plus shift differential where applicable.
Actual compensation may vary based on skills, relevant experience, education/certifications, internal equity, and market data.
🕐 Schedule
Saturday–Monday and major holidays
6:30 AM – 7:30 PM Eastern Time
Applicants should be comfortable working the required weekend and holiday schedule.
📋 What Does a Labcorp Remote Customer Service Rep Do?
The Customer Service Support Representative will help customers and patients with laboratory-related questions and concerns.
Responsibilities may include:
📞 Acting as a liaison between Labcorp, customers, and patients
🔬 Maintaining an understanding of laboratory operations across departments
💬 Resolving routine customer requests using internal systems and procedures
🤝 Communicating professionally with internal and external customers
👂 Clarifying customer needs and identifying appropriate solutions
🎯 Meeting productivity, quality, and service expectations
🔎 Identifying root causes and helping prevent recurring issues
💻 Multitasking across multiple systems
🗂️ Researching and resolving complex inquiries using databases
📝 Reviewing test forms for accuracy and correcting discrepancies
😊 Supporting initiatives designed to improve customer satisfaction
🔐 Maintaining accurate CRM information and records in compliance with HIPAA
🛠️ Troubleshooting basic technical issues
🧪 Providing information about specimen requirements and test turnaround times
📋 Investigating complex problems and helping provide resolutions
This position is designed for someone who can remain professional, organized, and helpful while working in a fast-paced environment.
🎓 Labcorp Remote Job Requirements
Applicants should meet the following minimum qualifications:
High school diploma or GED equivalent
At least 2 years of customer service experience
At least 1 year of contact center or call center experience
⭐ Preferred Qualifications
Labcorp also prefers candidates with:
An associate degree
At least 1 year of medical experience
At least 1 year of healthcare industry experience
Experience working in a physician's office or hospital
💻 Work-From-Home Requirements
Because this is a remote healthcare customer service position, applicants should be prepared to meet specific technology and workspace requirements.
Requirements include:
🌐 Reliable internet with a compatible provider
Minimum 50 Mbps download speed
💻 At least 1 year of experience using software such as Microsoft Office, Verint, Salesforce, or LIS
🔐 A HIPAA-compliant, distraction-free workspace
⌨️ Strong computer navigation and typing skills
🛠️ Ability to troubleshoot basic technical issues
📞 Strong verbal and written communication skills
👂 Excellent active listening skills
🧠 Strong critical-thinking and problem-solving abilities
📚 Ability to learn and apply new processes and systems
🤝 Ability to collaborate with a team
⏰ Effective time management and organizational skills
🧪 Knowledge of medical terminology used in a clinical setting
🔬 Experience with Laboratory Information Systems is helpful
Due to system compatibility and security requirements, certain internet service providers may not support the VPN or device-management tools required for the position.
❤️ Why This Remote Healthcare Job Stands Out
This position combines customer service, healthcare, technology, and problem-solving in one work-from-home opportunity.
The representative can interact with patients, physician offices, hospital laboratories, and internal customers while helping resolve questions related to laboratory testing.
For someone interested in building a career in healthcare customer service, this type of position can also provide valuable experience with medical terminology, laboratory systems, HIPAA requirements, and healthcare communication.
🎁 Labcorp Employee Benefits
Employees regularly scheduled to work 20 or more hours per week may be eligible for comprehensive benefits, including:
🏥 Medical insurance
🦷 Dental insurance
👓 Vision insurance
❤️ Life insurance
🛡️ Short-term and long-term disability
💰 401(k)
🌴 Paid Time Off (PTO) or Flexible Time Off (FTO)
🎓 Tuition reimbursement
📈 Employee Stock Purchase Plan
Eligibility and specific benefits may vary.
💡 Career Tip
Highlight your healthcare and customer service experience on your resume. 📄✨
For a position like this, job seekers should make it easy for the hiring team to identify relevant experience. Include keywords and accomplishments related to customer service, call centers, healthcare, HIPAA, medical terminology, CRM systems, laboratory systems, troubleshooting, multitasking, and problem-solving when they accurately reflect your background.
📌 How to Apply
The application window closes September 25, 2026, so interested job seekers should review the complete job description and application requirements as soon as possible.
Friendly reminder: The Work From Home Queen doesn’t play a role in the applications or hiring processes for jobs posted on the site. The Work From Home Queen is a job board and blog.
👉 CLICK HERE for full details and to apply for this Customer Service Support Representative position.
Looking for more opportunities? Check out the Customer Service Jobs Page on The Work From Home Queen for additional remote customer service openings.
Job details, compensation, schedule, qualifications, and application deadlines are subject to change. Applicants should verify current information with the employer before applying.
❓ Frequently Asked Questions
Yes, Labcorp is hiring for a remote Customer Service Support Representative position.
2. How much does this Labcorp remote job pay?
The listed pay range is $17.75–$23.00 per hour, plus shift differential where applicable.
3. What is the schedule?
The schedule is Saturday through Monday and major holidays, from 6:30 AM to 7:30 PM Eastern Time.
Candidates need a high school diploma or GED equivalent, at least 2 years of customer service experience, and at least 1 year of contact center/call center experience.
Healthcare experience is listed as preferred rather than a minimum qualification. Candidates with medical or healthcare experience may have a relevant background for the role.
Yes. Candidates should have a HIPAA-compliant, distraction-free workspace and reliable internet with at least 50 Mbps download speed.
The provided job information states that the application window closes September 25, 2026.
Employees regularly scheduled to work 20 or more hours per week may be eligible for benefits such as medical, dental, vision, 401(k), PTO/FTO, tuition reimbursement, and an employee stock purchase plan.
.png)
%20Remote%20%20Job.png)
0 comments:
Post a Comment