If you're searching for a customer service opportunity with competitive pay and excellent benefits, Frontdoor is currently hiring Customer Care Associates earning $16–$17 per hour. This opportunity is ideal for job seekers who enjoy helping customers, solving problems, and working in a fast-paced environment.
With over 50 years of experience serving homeowners, Frontdoor continues to be a trusted leader in home service plans through its well-known brands, including American Home Shield. If you're looking to grow your customer service career with an established company, this could be the perfect opportunity.
🏡 About Frontdoor
Frontdoor is transforming the way homeowners maintain and repair their homes. Through innovative technology and trusted home service solutions, the company connects homeowners with qualified professionals for repairs, maintenance, and expert advice.
Their brands help millions of homeowners protect their essential home systems and appliances while providing convenient digital solutions through the Frontdoor app.
💼 Customer Care Associate Job Overview
As a Customer Care Associate, team members serve as the primary point of contact for customers, contractors, and business partners.
The role focuses on delivering exceptional customer service while explaining coverage, resolving issues, and ensuring every customer receives the best possible experience.
Pay: 💰 $16–$17 per hour
Available Locations:
Alabama
Arkansas
Florida
Georgia
Mississippi
North Carolina
Texas
Utah
✅ Customer Care Associate Responsibilities
Responsibilities include:
📞 Answer inbound and outbound customer calls
💻 Respond to written and electronic communications
🏡 Assist customers, contractors, and business partners
📋 Explain contract coverage and benefits
🤝 Resolve customer concerns professionally
📞 Follow up to ensure customer satisfaction
📚 Stay current on company policies and training
✨ Deliver outstanding customer service every day
🎯 Qualifications
Applicants should have:
✅ High School Diploma or GED
✅ Computer literacy
✅ Strong communication skills
✅ Excellent problem-solving abilities
✅ Attention to detail
✅ Ability to multitask
✅ Ability to work in a fast-paced environment
Preferred
⭐ 1+ year of customer service experience
🎁 Benefits
Eligible employees may receive:
🏥 Medical Insurance
🦷 Dental Insurance
👓 Vision Insurance
❤️ Life Insurance
💰 401(k) with Company Match
📈 Employee Stock Purchase Plan
🚭 Wellness Programs
⚖️ Disability Coverage
🌟 Why This Job Stands Out
This position is ideal for individuals who:
✔️ Enjoy helping customers
✔️ Have strong communication skills
✔️ Want career growth opportunities
✔️ Prefer working with an established national company
✔️ Want competitive benefits in addition to hourly pay
💡 Career Tip of the Day
Employers hiring Customer Care Associates love candidates who demonstrate empathy and active listening. During your interview, prepare examples of times you've successfully handled difficult customers, solved problems, or stayed calm under pressure. These real-life examples can help you stand out from other applicants.
📌 How to Apply
Friendly Reminder: The Work From Home Queen does not participate in the hiring process. We simply share legitimate remote job opportunities to help job seekers find work-from-home careers.
👉 CLICK HERE to view the official job posting and apply for this remote position.
💻 Looking for even more remote customer service opportunities?
Visit our Call Center Reps Job Board for the latest call center openings.
❓Frequently Asked Questions
1. Is experience required?
No. While customer service experience is preferred, applicants with transferable skills are encouraged to apply.
2. What is the pay?
The position pays $16–$17 per hour, depending on qualifications and location.
3. Is a high school diploma required?
Yes. A High School Diploma or GED is required.
4. What type of work will employees perform?
Associates assist customers through phone calls and electronic communication while resolving service-related issues.
5. Does Frontdoor offer benefits?
Yes. Eligible employees may receive health insurance, retirement benefits, wellness programs, and more.
💡 Work From Home Tip
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🎧 An affordable USB headset can be a worthwhile investment for anyone pursuing remote customer service or sales opportunities.
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