Looking for a real remote customer support job with growth potential? π Comply is hiring Remote Customer Support Representatives (EST) $49,500 – $55,000/year Total compensation: Comply is hiring Remote Customer Support Representatives (EST) $49,500 – $55,000/year Total compensation: If you like working with customers, solving problems, and growing your career with a fast-growing SaaS company, this could be the opportunity you have been waiting for!
Whether you're an experienced customer service professional or a recent college graduate looking to break into the financial technology industry, this remote role offers career advancement, hands-on training, and the chance to work with industry-leading compliance software.
πΌ Remote Customer Support Representative (EST)
π° Pay: Up to $55,000/Year
π’ Company: Comply
π‘ Location: Remote (United States)
π Schedule:
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Monday-Friday
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8 AM – 4 PM EST
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9 AM – 5 PM EST
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10 AM – 6 PM EST
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Must be flexible for occasional evenings, weekends, or holidays.
π About Comply
Comply is a leading provider of compliance software (SaaS) and consulting services serving more than 5,000 financial services organizations worldwide. Their clients include investment firms, wealth managers, insurers, broker-dealers, and financial institutions that depend on Comply to manage regulatory requirements efficiently.
The company focuses on innovation, teamwork, and delivering exceptional customer experiences while helping organizations stay compliant in an ever-changing financial landscape.
π What You'll Do
As a Remote Customer Support Representative, you'll become the bridge between customers and Comply's internal teams.
Responsibilities include:
✅ Activate and configure new customer accounts
✅ Answer customer questions via support channels
✅ Troubleshoot software issues
✅ Track and manage customer support cases
✅ Upload and review customer data
✅ Collaborate with Product and Technical Support teams
✅ Manage multiple customer projects
✅ Keep customers informed throughout implementation
✅ Deliver outstanding customer satisfaction
π― Qualifications
The ideal candidate should have:
✔ Bachelor's Degree
✔ 0–3 years of experience
✔ Strong written and verbal communication
✔ Excellent problem-solving skills
✔ Outstanding organizational abilities
✔ Ability to multitask
✔ Data analysis skills
Preferred Qualifications
⭐ Accounting, Finance, or Economics major
⭐ Salesforce or CRM experience
⭐ SaaS software experience
⭐ Previous customer support or call center experience
⭐ Microsoft Office proficiency
π° Salary & Benefits
Comply offers competitive compensation.
Estimated Total Compensation
π΅ $49,500 – $55,000 annually
Estimated Base Salary:
π² $45,000 – $50,000
Additional compensation may include:
✨ Bonuses
✨ Company benefits
✨ Career development opportunities
✨ Internal advancement
π Why This Job Stands Out
This isn't just another customer service position.
Employees have the opportunity to:
π Work directly with Product Management
π Partner with Technical Support
π Gain SaaS industry experience
π Build valuable compliance knowledge
π Grow into future leadership opportunities
π‘ Career Tip of the Day
π Customize your resume using keywords from the job posting.
Highlight skills like:
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Customer Support
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CRM Software
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Salesforce
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SaaS
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Technical Troubleshooting
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Data Analysis
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Customer Satisfaction
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Project Management
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Problem Solving
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Time Management
Using employer-specific keywords can improve your chances of getting noticed by recruiters and applicant tracking systems (ATS).



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