Vituity is hiring Patient Services Representatives I for remote, nationwide positions, offering a base salary of $17.12 to $19.04 per hour. This opportunity may be a strong fit for professionals with healthcare, insurance, patient registration, billing, customer service, or call center experience.
Vituity describes its workplace as purpose-driven and focused on improving lives through collaboration. Its current careers information also highlights non-clinical opportunities in areas such as revenue cycle management, operations, and corporate support, along with flexible scheduling and remote work opportunities.
💻 Vituity Patient Services Rep I Remote Nationwide
Company: Vituity
Position: Patient Services Representative I
Location: Remote – Nationwide
Pay: $17.12–$19.04/hour
Schedule: Full-time; flexible work hours are noted among the opportunity's offerings
Work Setting: 🏡 Remote
Experience Level: Healthcare/insurance and patient registration experience required
Language: Spanish fluency is a plus
🌟 What Does a Patient Services Representative Do?
The Patient Services Representative I serves as an important point of contact for patients and clients. In this role, the representative handles incoming and outgoing calls, researches patient accounts, updates account information, assists with insurance-related questions, and works toward resolving billing and account issues.
Some responsibilities include:
📞 Answering patient and client calls professionally
💳 Processing credit card payments
🏥 Obtaining and updating insurance information
💰 Offering appropriate financial assistance
🧾 Reviewing patient accounts and taking appropriate action
📋 Updating patient records and account notes
🔎 Performing insurance eligibility pre-verifications
📑 Determining when claims should be submitted
📞 Making calls to seek account resolution
🚨 Identifying and communicating Patient Services issues
🤝 Working collaboratively with internal teams
🖥️ Using medical group practice management systems and computer software
📈 Performing other duties assigned by management
🎯 Requirements for the Remote Patient Services Rep Job
Candidates should carefully review the qualifications before applying.
Vituity requires candidates to have the following:
A high school diploma or equivalent
⌨️ A typing speed of at least 40 words per minute or 7,000 data-entry keystrokes per hour
Approximately two years of healthcare-setting or insurance-related experience involving patient registration and/or insurance authorization
Strong written and verbal communication skills
Customer service skills
The ability to work independently with minimal supervision
The ability to perform 10-key by touch
The ability to understand and apply health insurance concepts and requirements
The ability to work with medical and billing terminology
The ability to handle standardized problems using sound judgment
Flexibility to work overtime during peak periods
⭐ Preferred Qualifications
The following experience can strengthen an applicant's profile:
Previous call center experience
Medical-setting experience
Customer service experience
Spanish fluency
Knowledge of medical terminology
Microsoft Office and Windows experience
Knowledge of medical group practice management systems
Understanding of HMO, PPO, Medicare, Medi-Cal, and other healthcare programs
💰 Patient Services Rep Pay: Up to $19.04/Hour
The listed base salary range for this position is $17.12–$19.04 per hour, excluding fringe benefits or potential bonuses.
The position is also eligible to participate in Vituity's annual corporate Success Sharing bonus program, which is based on company performance. Final compensation may depend on factors including skills, education, and experience.
At the maximum listed base rate, $19.04/hour works out to approximately $39,603 annually before taxes when calculated at 40 hours per week for 52 weeks.
🎁 Vituity Employee Benefits
Vituity says its benefits package is designed to support employees both professionally and personally.
Potential benefits include the following:
🏥 Health insurance
🦷 Dental coverage
👓 Vision coverage
💳 HSA/FSA options
❤️ Life and AD&D coverage
💰 401(k) retirement savings plan
💵 Company matching and potential profit-sharing contributions
🌴 Approximately 3–4 weeks of paid time off annually
🎓 Professional and career development
💸 Student loan refinancing discounts
🧘 Wellness programs
🆘 Employee Assistance Program
✈️ Travel assistance
🏡 What Makes This Remote Healthcare Job Stand Out?
One of the biggest advantages for remote job seekers is the nationwide remote designation.
Vituity says it has more than 900 practices and serves more than 14.5 million patients annually, and its careers materials emphasize opportunities for employees to build meaningful careers within its healthcare support organization.
The company also promotes opportunities for remote employees to stay connected through virtual meet-and-greets, seminars, wellness activities, and team-building events.
👑 Career Tip From The Work From Home Queen
Don't underestimate healthcare customer service experience! 💻🏥
Applicants who have worked in medical offices, insurance companies, hospitals, physician practices, billing departments, or healthcare call centers should make those skills highly visible on their resumes.
For this particular role, a resume should emphasize keywords such as patient registration, insurance verification, medical terminology, billing, eligibility, claims, customer service, call center, revenue cycle management, and patient accounts—but only when those skills genuinely match the applicant's background.
💡 Resume Tip
Instead of simply writing:
"Answered patient calls."
A stronger, truthful version could be the following:
"Handled high-volume patient calls, updated account information, verified insurance eligibility, and resolved billing-related questions while maintaining professional customer service."
That gives employers a much clearer picture of the candidate's relevant experience.
🌸 Why The WFH Queen Likes This Opportunity
This Vituity opening combines remote work, healthcare, customer service, and revenue cycle responsibilities, a combination that can be valuable for experienced healthcare support professionals looking to transition into a work-from-home environment.
The position may especially appeal to candidates who enjoy helping people, communicating by phone, solving account problems, and working with healthcare information.
Vituity also highlights professional development, wellness programs, flexible work opportunities, and a purpose-driven culture across its non-clinical careers.
🏡 How to Apply
Ready to apply for this Patient Services Representative I opportunity with Vituity? 🏥💻
Important: The Work From Home Queen does not participate in the application, interview, or hiring process for jobs featured on the website. The Work From Home Queen is a job board and career blog that helps job seekers discover legitimate work-from-home opportunities. 👑
👉 CLICK HERE to view the details and apply!
After applying, job seekers can explore even more patient access remote opportunities on the 🏥 Remote Patient Access Reps Jobs Board 💻✨
❓ Frequently Asked Questions
Yes. The opportunity provided is listed as Remote – Nationwide.
The listed base salary is $17.12–$19.04 per hour, with eligibility for Vituity's annual corporate Success Sharing bonus program.
Yes. Vituity states that approximately two years of experience in a healthcare setting or insurance-related field involving patient registration and/or insurance authorization are required.
Previous call center experience is described as highly desirable, while strong customer service experience is preferred.
The listed minimum education requirement is a high school diploma or equivalent.
No. Spanish fluency is listed as a plus rather than a stated requirement.
Candidates must be able to type at least 40 words per minute or 7,000 data-entry keystrokes per hour.
Yes. Medical billing, insurance knowledge, patient accounts, and revenue cycle experience can be highly relevant to the responsibilities described for the role.
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