If you’re searching for a remote customer service job with benefits, Labcorp is hiring a Remote Customer Service Representative with pay ranging from $17.75 to $23.00 per hour. 💻💰
This work-from-home opportunity may be a great fit for experienced customer service professionals who enjoy helping patients, physician offices, hospitals, and other customers while working in a fast-paced healthcare environment.
⏰ Application Window Closes: September 3, 2026
💼 Labcorp Remote Customer Service Rep Job
Labcorp is a global leader in laboratory services, diagnostic testing, and drug development solutions. The company works with healthcare providers, patients, researchers, pharmaceutical companies, and health systems to provide information that supports better healthcare decisions.
For this remote Customer Service Representative position, the selected candidate will serve as an important connection between Labcorp, customers, and patients.
The role involves answering questions, researching complex inquiries, maintaining accurate records, reviewing test forms, troubleshooting basic technical issues, and helping ensure customers receive accurate and professional support.
💰 Pay
$17.75–$23.00 per hour
Actual offers may vary based on skills, relevant experience, education or certifications, internal equity, and market data.
🕐 Schedule
Tuesday–Saturday
7:00 AM–3:30 PM Eastern Time
Applicants should carefully review the schedule before applying to make sure it works with their availability.
📋 Remote Customer Service Representative Job Duties
The Customer Service Representative will be responsible for a variety of customer support and healthcare-related tasks, including:
📞 Acting as a liaison between Labcorp, customers, and patients
🧪 Maintaining an understanding of laboratory operations across departments
💬 Resolving routine customer requests using internal systems and procedures
🤝 Communicating professionally with internal and external customers
🔎 Clarifying customer needs and providing appropriate solutions
📊 Meeting productivity, quality, and service standards
🛠️ Identifying root causes and helping prevent recurring issues
💻 Multitasking across multiple systems
🔍 Researching and resolving complex inquiries using databases
📝 Reviewing test forms for accuracy
✅ Correcting discrepancies according to standard operating procedures
😊 Supporting initiatives designed to improve customer satisfaction
🔐 Maintaining accurate CRM records and data in compliance with HIPAA
🖥️ Troubleshooting basic technical issues
📈 Participating in activities designed to improve customer satisfaction and business performance
The position will work with physician offices, hospital laboratories, patients, and internal customers to make sure their needs are addressed accurately and efficiently.
🎓 Minimum Qualifications
Candidates should have:
High school diploma or GED equivalent
At least 2 years of customer service experience
At least 1 year of contact center/call center experience
⭐ Preferred Qualifications
Labcorp prefers candidates who have:
An associate degree
At least 1 year of medical experience
At least 1 year of healthcare industry experience, such as experience in a physician's office or hospital
💻 Work-From-Home Requirements
Because this is a remote healthcare customer service position, applicants should be prepared to meet several technology and workspace requirements.
Candidates need:
🌐 Reliable internet with a compatible provider
📶 Minimum 50 Mbps download speed
🏠 A HIPAA-compliant, distraction-free workspace
💻 Strong computer skills
⌨️ Strong typing and computer navigation abilities
🔄 Ability to multitask between different systems
🛠️ Ability to troubleshoot basic technical problems independently
🔐 Ability to work with required security and VPN tools
Labcorp also notes that certain internet service providers may not support the VPN device or device-management tools required for the position.
🖥️ Software Experience
Applicants should have at least one year of experience with software such as the following:
Microsoft Office
Verint
Salesforce
LIS
Other comparable business or healthcare systems
Experience working across multiple computer systems can be especially helpful because the position requires employees to research information while communicating with customers and maintaining accurate records.
🌟 Skills Labcorp Is Looking For
Successful candidates should demonstrate:
Strong verbal and written communication
👂 Active listening
❤️ Excellent customer service
🧠 Critical-thinking skills
🔎 Problem-solving abilities
📋 Organization
⏰ Effective time management
💻 Computer proficiency
🔄 Adaptability
🤝 Teamwork
🎯 Ownership and accountability
📚 Ability to learn new processes and systems
😊 Professionalism during customer interactions
The ideal candidate will be comfortable working in a fast-paced environment while maintaining accuracy and providing a positive customer experience.
🎁 Benefits
Employees regularly scheduled to work 20 or more hours per week may be eligible for comprehensive benefits, including:
🏥 Medical insurance
🦷 Dental insurance
👓 Vision insurance
❤️ Life insurance
🛡️ Short-term and long-term disability
💰 401(k)
🌴 Paid Time Off (PTO) or Flexible Time Off (FTO)
🎓 Tuition reimbursement
📈 Employee Stock Purchase Plan
Employees scheduled for fewer than 20 hours, casual employees, interns, and temporary employees have different benefit eligibility.
💗 What Makes This Remote Opportunity Interesting?
There are several features that may catch the attention of remote job seekers.
💰 Pay up to $23/hour: The listed pay range reaches $23 per hour, depending on qualifications and other factors.
🏠 Work from home: The position is designed as a remote customer service role.
🏥 Healthcare industry experience: Candidates interested in building healthcare-related experience may find this opportunity relevant.
📚 Potential career development: Labcorp offers benefits such as tuition reimbursement for eligible employees.
🗓️ Consistent schedule: The Tuesday–Saturday schedule provides a defined working window.
🤝 Meaningful customer interactions: Employees will help patients, physician offices, hospital laboratories, and internal customers obtain information and resolve issues.
👑 Career Tip From The Work From Home Queen
Don't apply with a generic resume.
For a healthcare customer service position like this one, applicants should tailor their resume around the specific qualifications listed in the job description.
If applicable, emphasize experience with:
Customer service
Call centers
Healthcare
Medical terminology
Patient support
Salesforce or CRM systems
Microsoft Office
Data entry
HIPAA
Problem-solving
Multitasking
Technical troubleshooting
💡 Pro tip: Applicants should never add skills they don't actually possess. Instead, they should clearly highlight relevant experience they already have.
🚨 How to Apply
Interested applicants should review the complete job description and application requirements before applying.
Application deadline: September 3, 2026
👉 CLICK HERE for full details and to apply for this Customer Service Representative position.
For more opportunities, job seekers can visit our Customer Service Jobs Page to discover additional remote customer service opportunities.
⚠️ Important: The Work From Home Queen does not participate in the hiring or application process for jobs posted on the website. Applicants should direct all application questions to the employer.
❓ Frequently Asked Questions
Yes. The position is listed as a remote Customer Service Representative opportunity.
The listed pay range is $17.75 to $23.00 per hour.
The schedule is Tuesday through Saturday, 7:00 AM to 3:30 PM Eastern Time.
A high school diploma or GED equivalent is required.
Candidates need at least 2 years of customer service experience.
Yes. The position requires at least 1 year of contact center/call center experience.
Healthcare experience is listed as preferred, rather than part of the minimum qualifications.
Yes. Candidates need a HIPAA-compliant, distraction-free workspace.
The job posting specifies a minimum of 50 Mbps download speed with a compatible internet provider.
The application window closes September 3, 2026.
Labcorp handles its own hiring process. The Work From Home Queen is a job board and blog and does not participate in the application or hiring process.
.png)
%20Remote%20%20Job.png)
0 comments:
Post a Comment