Looking for a remote job that combines data entry, healthcare administration, document processing, and member services? General Dynamics Information Technology (GDIT) is hiring Remote Member Services Processing Specialists in the United States, offering eligible candidates an opportunity to earn between $22.97 and $31.07 per hour.
This work-from-home opportunity may be a good fit for job seekers with experience in administrative support, data entry, customer service, or healthcare operations. The position supports the World Trade Center Health Program, a federal health program that provides medical monitoring and treatment for certified World Trade Center-related health conditions.
Candidates interested in detail-oriented remote work may want to explore this opportunity.
📌 Remote Job Overview
Company: General Dynamics Information Technology (GDIT)
Job Title: Member Services Processing Specialist
Job Type: Remote
Location: United States
Pay Range: $22.97–$31.07 per hour
Experience: At least 1 year of related experience; the detailed qualifications request 1–3 years in a relevant field
Education: High school diploma or equivalent
Travel: Less than 10%
Security Requirement: Must be able to obtain and maintain a Public Trust
Industry: Healthcare administration, member services, and data processing
Please note: The advertised pay range is not a guarantee. Actual compensation may depend on experience, geographic location, and contractual requirements.
🏥 About the Company and Program
GDIT provides technology, professional services, and mission support to government and commercial customers. For this position, the specialist supports the World Trade Center Health Program, administered by the National Institute for Occupational Safety and Health (NIOSH), part of the Centers for Disease Control and Prevention (CDC).
The program serves eligible individuals affected by the September 11 attacks by providing medical monitoring and treatment for certified related health conditions.
The Member Services Processing Specialist helps support the program's administrative operations by ensuring applications, records, and supporting documentation are handled accurately and efficiently.
What does a Member Services Processing Specialist do?
The selected candidate supports daily member services operations in a healthcare administration environment. Responsibilities focus on document review, data entry, case processing, communication, and compliance.
Typical duties include:
📄 Reviewing and processing member enrollment applications, certifications, transfers, appeals, and documentation.
🔍 Checking applications for completeness, accuracy, and eligibility requirements.
💻 Entering information and updating member records in digital systems and processing platforms.
🗂️ Maintaining accurate case notes and records for quality reviews, audits, and compliance.
📧 Communicating with members, healthcare providers, and internal teams about missing documents and application status.
✅ Following standard operating procedures and applicable federal program requirements.
🔐 Protecting confidential personal and health information in accordance with HIPAA and program privacy requirements.
🤝 Escalating complicated cases to supervisors for additional review.
📊 Identifying processing errors and suggesting ways to improve workflow quality.
📚 Participating in cross-training and learning updated procedures and systems.
This position combines administrative processing with member support. Applicants should be comfortable reviewing detailed paperwork, working with digital records, and following established procedures.
🎓 Required Qualifications
Applicants should review the employer's full requirements before applying. The listed qualifications include:
A high school diploma or equivalent.
Approximately 1–3 years of experience in data entry, administrative support, processing, customer service, or a related operational position.
Strong written and verbal communication skills.
Excellent attention to detail.
The ability to review documents and determine whether information meets program requirements.
The ability to follow detailed instructions, meet deadlines, and adapt to changing priorities.
The ability to obtain and maintain a Public Trust clearance.
⭐ Preferred Qualifications
The following experience may strengthen an applicant's qualifications:
Experience supporting federal healthcare programs or healthcare administration.
Familiarity with intelligent document processing tools.
Experience using member service portals or customer support platforms such as ServiceNow or CXone.
Experience handling sensitive information and maintaining accurate electronic records.
These are preferred qualifications, not all stated as mandatory requirements.
💰 Salary and Benefits
GDIT lists an anticipated hourly pay range of $22.97 to $31.07 for this role.
Here is what that range could look like for a full-time schedule of 40 hours per week:
Estimated weekly gross pay: $918.80–$1,242.80
Estimated biweekly gross pay: $1,837.60–$2,485.60
Estimated annual gross pay: $47,777.60–$64,625.60
These figures assume 40 paid hours per week for 52 weeks. They are estimates before taxes, insurance deductions, unpaid time off, or other adjustments and do not represent a guarantee of hours or compensation.
🎁 Benefits Listed by GDIT
Eligible employees may have access to benefits and professional development opportunities, including:
A 401(k) plan with company matching.
Comprehensive health and wellness packages.
Paid vacation and holidays.
A flexible workweek designed to support work-life priorities.
Professional development opportunities.
Paid education and certifications.
Internal career mobility resources.
Opportunities to learn and work with modern technology.
Applicants should confirm benefit eligibility and plan details with GDIT.
🏡 Is This Remote Job a Good Fit?
This position may appeal to job seekers who enjoy organized, process-driven work and want to use their administrative or customer service skills in a healthcare-related environment.
It may be particularly suitable for people with experience in:
Remote data entry and document processing.
Healthcare administrative support.
Member services or customer service.
Application review and record management.
Case documentation and compliance support.
Although the position is remote, candidates should be prepared to communicate professionally with members and colleagues. It is not described as a completely phone-free job, so applicants who prefer limited phone work should ask the employer about communication expectations.
📝 How to Apply for the GDIT Remote Job
Interested candidates should review the complete job description and submit an application through GDIT's official careers website.
Application steps:
Open the official GDIT careers website.
Search for Member Services Processing Specialist.
Locate the listing associated with the World Trade Center Health Program.
Review the current location, qualifications, compensation, and employment conditions.
Submit the application and resume according to the employer's instructions.
Important identity verification notice: GDIT states that its hiring process includes identity verification using biometrics and artificial intelligence. Applicants may be required to appear on camera during virtual interviews. Review the employer's privacy and verification information before proceeding.
👉 CLICK HERE for full details and to apply
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💡 Career Tip of the Day
Highlight your accuracy and document-processing skills on your resume!
For a remote processing position, applicants should emphasize their experience with data entry, electronic records, document verification, confidentiality, customer service, and meeting deadlines.
Where accurate, a resume bullet might read:
“Reviewed and updated electronic records, verified submitted documentation for completeness, and maintained accurate data while following established procedures and confidentiality requirements.”
Candidates should tailor this statement to their actual work experience and measurable accomplishments.
❓ Frequently Asked Questions
Yes. The listing describes the position as remote in the United States. Applicants should confirm any geographic restrictions or residency requirements in the official posting.
The listed hourly range is $22.97 to $31.07. Actual pay may vary based on experience, geographic location, and contractual requirements.
Candidates need a high school diploma or equivalent and relevant experience in processing, data entry, administrative support, customer service, or a related operational role. The detailed qualifications specify approximately 1–3 years of experience.
Healthcare or federal program experience is preferred, but the listed minimum qualifications also accept relevant administrative, processing, data entry, and customer service experience.
Candidates must be able to obtain and maintain a Public Trust. Applicants should review the employer's requirements to understand the applicable screening process.
GDIT lists benefits such as a 401(k) with company matching, health and wellness packages, paid vacation and holidays, and professional development opportunities. Eligibility and plan details should be confirmed with the employer.
The description includes communication with members, healthcare providers, and internal stakeholders. It does not specify that the position is phone-free. Applicants should ask GDIT about the expected balance of phone, email, and system-based work.
Visit GDIT Careers and search for “Member Services Processing Specialist.” Confirm that the listing is still available before submitting an application.
No. The Work From Home Queen shares job opportunities for informational purposes and does not participate in employers' application, interview, or hiring decisions.
🌸 Final Thoughts
The GDIT Member Services Processing Specialist position offers a remote opportunity for candidates interested in administrative processing, healthcare support, and document management. With an advertised pay range of $22.97–$31.07 per hour and potential employee benefits, it may be worth exploring for qualified applicants seeking work-from-home employment.
Job seekers should review the official listing carefully, confirm that applications are open, and tailor their resumes to the role's requirements before applying.
To Your WFH Job Search! 💻✨
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