If you're searching for a legitimate work-from-home customer service job, Jerry.ai is hiring Remote Call Center Agents earning $19–$21 per hour.
Founded in 2019, Jerry.ai has grown to serve more than 5 million customers by simplifying car ownership through one easy-to-use platform. The company helps customers shop for insurance, refinance auto loans, manage repairs, and much more—all from one app.
As a Remote Call Center Agent, you'll assist existing customers with their insurance policies while providing excellent customer service from the comfort of your home.
Whether you're looking for a stable remote career with benefits, paid training, or opportunities for advancement, this full-time position may be worth applying for.
🚗 About Jerry.ai
Jerry.ai is transforming the way Americans manage their vehicles by combining insurance shopping, policy management, refinancing, roadside assistance, safety tools, and repair recommendations into one platform.
The company partners with 55+ insurance carriers, giving customers more options while making vehicle ownership simpler.
With millions of customers nationwide, Jerry.ai continues to expand its remote workforce.
💰 Salary
$19.00–$21.00 per hour
📍 Remote Location Requirements
Applicants must currently live in one of the following locations:
Charlotte, North Carolina
Houston, Texas
Nashville, Tennessee
Orem, Utah
Reno, Nevada
Tucson, Arizona
Employment Type: Full-Time
Work Location: Remote
📞 What You'll Do
As a Remote Call Center Agent, responsibilities include the following:
✅ Answer inbound customer calls
✅ Assist customers with existing insurance policies
✅ Add or remove vehicles and drivers
✅ Update lienholder information
✅ Send policy documents
✅ Explain policy coverage and benefits
✅ Make policy changes
✅ Help retain customers by providing solutions when they're considering canceling coverage
✔️ Qualifications
Candidates should have:
At least 2 years of call center experience
Strong multitasking abilities
Excellent communication skills
Customer-first attitude
Ability to solve problems efficiently
Passion for helping others
🎁 Benefits & Perks
Jerry.ai offers an impressive benefits package, including:
✨ Remote work
🖥️ Company-provided equipment
🏥 Medical insurance
👓 Vision insurance
🦷 Dental insurance
💰 401(k) with company match
📚 Paid training
🎓 Jerry.ai pays for your Property & Casualty (P&C) insurance license
👥 Ongoing coaching and mentorship
📅 Flexible scheduling
Choose between:
5 days × 8-hour shifts
4 days × 10-hour shifts
🌟 Why This Remote Job Stands Out
Unlike many entry-level remote customer service jobs, Jerry.ai invests in employee growth by paying for professional licensing and providing continuous coaching.
Employees also enjoy flexible scheduling, competitive hourly pay, comprehensive benefits, and the convenience of working from home with company-issued equipment.
For candidates with previous call center experience, this role offers an opportunity to build a long-term career within the insurance industry.
💼 Career Tip
Customize your resume before applying.
When applying for remote call center positions, highlight keywords like the following:
Inbound Calls
Customer Service
Call Center Experience
Policy Changes
Multitasking
Conflict Resolution
Customer Retention
Active Listening
Insurance Support
Remote Work
Many employers use Applicant Tracking Systems (ATS), so matching your resume to the job description can improve your chances of landing an interview.
📥 How to Apply
Friendly Reminder: The Work From Home Queen does not participate in the hiring process. We simply share legitimate remote job opportunities to help job seekers discover work-from-home careers.
👉 CLICK HERE to view the complete job description and apply for the Remote Call Center Agent position.
💻 Looking for more opportunities?
Visit our Remote Call Center Reps Job Board for additional work-from-home customer service jobs.
❓ Frequently Asked Questions (FAQs)
1. Is the Jerry.ai Remote Call Center Agent position fully remote?
Yes! This is a full-time remote position. Jerry.ai also provides the equipment you'll need to work from home.
2. How much does Jerry.ai pay?
The hourly pay ranges from $19.00 to $21.00 per hour, depending on qualifications and experience.
3. What schedule options are available?
Employees can choose from the following:
🗓️ Five 8-hour shifts per week
🗓️ Four 10-hour shifts per week
4. Does Jerry.ai provide training?
Yes! Jerry.ai offers ongoing training and mentorship and even pays for employees to earn their Property & Casualty (P&C) Insurance License within the first 60 days.
5. What experience is required?
Applicants should have at least two years of call center experience, strong communication skills, and enjoyment in helping customers.
6. Which states are eligible?
Applicants must live in one of these locations:
North Carolina (Charlotte)
Texas (Houston)
Tennessee (Nashville)
Utah (Orem)
Nevada (Reno)
Arizona (Tucson)



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